Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelby Collins

Hesperia,CA

Summary

Well-rounded professional possessing excellent clerical and team support abilities. Skilled in scheduling meetings, appointments, and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.

Overview

6
6
years of professional experience

Work History

Eligibility Coordinator

Global Pain Care
Victorville, CA
03.2015 - 04.2016
  • Coordinated communications among patients, billing staff, and insurance carriers effectively.
  • Reviewed eligibility criteria for various aid programs to assess applicant qualifications.
  • Conducted applicant outreach to schedule appointments and explain benefits processes.
  • Managed incoming calls and addressed inquiries promptly at the front desk.
  • Engaged in educational workshops, seminars, and training sessions to stay updated on industry regulations.

Caregiver

Hesperia Senior Campus
Hesperia, California
01.2010 - 07.2015
  • Provided personal care and support to clients in daily activities.
  • Assisted clients with mobility and transportation to appointments.
  • Maintained client hygiene through bathing, grooming, and dressing.

Tutor

Brain Hurricane LLC
Victorville, CA
01.2015 - 03.2015
  • Facilitated development of math and essay writing skills for kindergarten through sixth-grade students.
  • Instructed small groups on key subject concepts to enhance understanding.
  • Organized interactive educational activities to improve literacy and fluency skills.
  • Documented student progress and details of tutoring sessions for performance tracking.

Education

Associate of Science - Administrative Healthcare Management

San Joaquin Valley College
Hesperia, CA
10.2014

Skills

  • Client relationship management
  • Documentation oversight
  • Team collaboration
  • Administrative assistance
  • Project coordination
  • Telephone etiquette
  • Operations support
  • Information gathering
  • Deadline adherence
  • File organization
  • Business correspondence
  • Database management

Timeline

Eligibility Coordinator

Global Pain Care
03.2015 - 04.2016

Tutor

Brain Hurricane LLC
01.2015 - 03.2015

Caregiver

Hesperia Senior Campus
01.2010 - 07.2015

Associate of Science - Administrative Healthcare Management

San Joaquin Valley College

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