Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelby Copp

Oskaloosa,KS

Summary

I thrive in fast-paced environments, ensuring efficient operations and fostering teamwork. I am Committed to continual improvement and adept at utilizing computer skills for accurate record-keeping.

I Demonstrate strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. I am eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

12
12
years of professional experience

Work History

Admissions/Central Supply

F.W. Huston Medical Center
03.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Organized and detail-oriented with a strong work ethic.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Passionate about learning and committed to continual improvement.
  • Safeguarded patient privacy by adhering strictly to HIPAA regulations when handling sensitive information related to medical supply use or distribution.
  • Facilitated smooth departmental operations through effective communication with nursing staff and other hospital personnel regarding supply needs and availability.
  • Maintained accurate records of purchase orders, invoices, and delivery confirmations for audit purposes.
  • Reduced stock discrepancies with meticulous tracking and documentation of inventory movements.
  • Expedited restocking processes by promptly processing incoming shipments and distributing materials as needed.
  • Optimized storage space utilization, routinely reorganizing supplies to maximize available room.

MIS Clerk

Keystone Learning Services
01.2020 - 02.2025
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Maintain the IEP System
  • Report Students and IEPs to KSDE


Optometric Technician

Holland Eye Clinic
05.2014 - 01.2020
  • Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
  • Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
  • Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
  • Managed administrative duties with phone reception, appointment scheduling and payment processing.
  • Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
  • Improved patient care by conducting comprehensive visual pre-testing procedures.
  • Provided exceptional customer service, addressing patient inquiries professionally and courteously both in-person and over the phone.
  • Maintained clean and organized examination rooms, adhering to strict sanitation standards for optimal patient safety.
  • Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
  • Promoted a welcoming atmosphere within the practice by keeping waiting areas tidy and well-stocked with reading materials.
  • Instructed patients on contact lens insertion and removal and lens care guidelines.
  • Filled and dispensed eyeglass prescriptions, fitting frames, lenses and contact lenses for comfort and convenience.
  • Assisted with dilating patients or using eye medications when directed by optometrist.
  • Maintained inventory levels and accurate records of contact lenses and eyeglass frames.
  • Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.
  • Reduced wait times for patients by efficiently preparing examination rooms before appointments commenced.
  • Participated in professional development workshops, staying current with latest optometric practices and technologies.
  • Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
  • Cleaned or sterilized ophthalmic or surgical instruments.

Bartender

Chunkie Dunkers
10.2013 - 05.2014
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Assisted with inventorying beverage stock and bar supplies.
  • Prepared garnishes by evenly slicing and pitting fruits.

Education

Associate of Science -

Highland Community College
Perry, KS
05-2014

Associate of Arts -

Highland Community College
Perry, KS
05-2014

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Computer skills
  • Organizational skills

Timeline

Admissions/Central Supply

F.W. Huston Medical Center
03.2025 - Current

MIS Clerk

Keystone Learning Services
01.2020 - 02.2025

Optometric Technician

Holland Eye Clinic
05.2014 - 01.2020

Bartender

Chunkie Dunkers
10.2013 - 05.2014

Associate of Science -

Highland Community College

Associate of Arts -

Highland Community College

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