Summary
Overview
Work History
Education
Skills
References
Work Availability
Work Preference
Timeline
Barista
Shelby Crocker

Shelby Crocker

Administrative Assistant
Murfreesboro,TN

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

9
9
years of professional experience

Work History

Talent Acquisition Project Analyst

ZoomInfo
01.2023 - Current
  • Partner with colleagues and third-party vendors to rollout new interview assessment and ATS component
  • Work closely with Sr
  • Director, Talent Attraction on employer rebrand project
  • Pull and track numerous reports for CHRO and direct reports using Greenhouse and TalentWall
  • Maintain talent acquisition hub, adding and updating trainings and resources
  • Assist with the creation of State of Talent Acquisition (SOTA) presentations
  • Liaison between contacts of two Senior Vice Presidents, maintaining daily schedules and calendar management, making travel arrangements; prepared monthly expense reports and coordinating business meetings.

Leadership Recruiting Coordinator

Meta
04.2022 - 01.2023
  • Support 2 direct recruiters plus dynamic queue coordinating high volume of phone, onsite and video conference interviews for candidates
  • Maintain interview tracking system ensuring information is up to date
  • Conduct greets with candidates who are interviewing with full panel
  • Work closely with other coordinators, recruiters, and stakeholders to ensure efficiency in scheduling process
  • Provide an exceptional candidate experience throughout the interviewing process
  • Participate in and provide support with various projects
  • Lead scheduling for weekly debrief meetings for East coast team.

Talent Acquisition Analyst (Executive Recruiting)

Lowe’s Corporate
07.2018 - 04.2022
  • Schedule on-site/video interviews and coordinate with Executive Assistants supporting senior leadership
  • Schedule intake, update and debrief meetings with interview panel and hiring manager
  • Work with Executive Recruiters to update weekly candidate reports to be shared with executives
  • Work directly with Senior Director to Executive level clients
  • Oversee and coordinate all interview logistics providing world class and high touch interview experience (including scheduling and calendar management, candidate travel, and interview document preparation)
  • Process all candidate expense forms
  • Provide administrative support for background check and onboarding processes for executive new hires
  • Manage and track sensitive data for the Executive Recruiting team
  • Maintain confidentiality and security of sensitive information and files
  • Track internal/external search metrics.

Temp Administrative Specialist III

Lowe’s Corporate
05.2018 - 07.2018
  • Performs primary responsibility of delivering administrative assistance for VP, Directors, Managers and Team members including handling incoming calls, communications and subsequent requests, inputting expenses, booking travel arrangements, scheduling meetings and events, paying invoices, and preparing presentations
  • Provides routine clerical support such as copying, distributing mail, monitoring budget, ordering and maintaining supplies, visitor registration, and maintaining records and files following standard procedures
  • Maintains accurate payroll records (e.g
  • Enters weekly payroll data, tracks vacation, holiday, and sick hours, provides exception reporting as needed); as well as process employee transfers or terminations
  • Handles on-boarding of new employees which includes laptop, equipment and IT systems set up, phone set up, HR systems input, P-cards, etc
  • Provides key support for the HR team, including performance of a wide variety of specialized clerical functions involving compiling and arranging data, making computations, designing and preparing reports, processing and coding documents and maintaining specialized and comprehensive records and filing.

Operations Manager

Gold’s Gym Lake Norman
07.2017 - 05.2018
  • Hire, train, encourage team members to deliver Gold’s Gym service consistently
  • Responsible for managing and receiving orders through the DataTrak system for Retail & Concessions, office supplies, printed forms, and small equipment
  • Developed and maintained excellent relationships with vendors
  • Ensures that all front desk systems are followed, such as proper Member Check-in, Telephone Inquiry, Guest Registration, Cash Handling, Replacement of Member ID Card, Delinquent Account Procedures, Account Change requests, Travel/Guest passes, Assigning members with correct desire memberships
  • Assist General Manager with bi-weekly payroll and monthly budget for all employees to ensure all missed punches are corrected and submitted on time to meet deadline
  • Managing Open Voices comments to ensure all member concerns are addressed in a timely manner
  • Maintained all working equipment and reported broken machinery to ensure being corrected in a timely manner
  • Monthly schedule made in advance for Front Desk, Sales, Kid’s Care, and Janitorial needs
  • Ability to work outside normal work hours when dictated by workload.

Administrative Assistant

RemX Specialty Staffing
08.2015 - 07.2017
  • Provided administrative services to Director and Staff
  • Post job openings with online job boards and other lead generation sources
  • Maintain candidate database including applicant tracking details
  • Schedule meetings and maintain agenda for the Director
  • Assist with onboarding process including new hire paperwork and I9s
  • Assist with answering telephones, greeting clients and others entering the office
  • Maintain office equipment
  • Assist with the day to day operations of the office, ensuring neatness, organization and efficiency
  • Assist with marketing efforts: RemX website, LinkedIn, and Facebook page
  • Collect all approved timesheet from candidates on weekly basis for payroll
  • Order needed marketing/office supplies
  • Enter all expense reports for manager, recruiters, and sales employees through ConCur Solutions
  • Keep tract of daily interview stats for recruiters and sales leads.

Education

Rowan-Cabarrus Community College
01.2015

Jay M Robinson High School
01.2013

Skills

  • Time management
  • Organizational skills
  • Calendar management
  • Attention to detail
  • Written and oral communication skills
  • Customer Service
  • Problem solving
  • Strategic planning
  • Project Analysis

References

References provided upon request

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Location Preference

Remote

Important To Me

Work-life balancePaid time offHealthcare benefits

Timeline

Talent Acquisition Project Analyst

ZoomInfo
01.2023 - Current

Leadership Recruiting Coordinator

Meta
04.2022 - 01.2023

Talent Acquisition Analyst (Executive Recruiting)

Lowe’s Corporate
07.2018 - 04.2022

Temp Administrative Specialist III

Lowe’s Corporate
05.2018 - 07.2018

Operations Manager

Gold’s Gym Lake Norman
07.2017 - 05.2018

Administrative Assistant

RemX Specialty Staffing
08.2015 - 07.2017

Rowan-Cabarrus Community College

Jay M Robinson High School
Shelby CrockerAdministrative Assistant