Summary
Overview
Work History
Education
Skills
Timeline
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Shelby DeWitt

Katy,TX

Summary

Dynamic manager with over 10 years experience in restaurant/retail food service management. Currently using my knowledge to pursue a career in school nutrition. Track record of achieving exceptional results and record sales. Responsible for profitability, P&L, payroll, forecasting, inventory/vendor control, and team development.

Overview

12
12
years of professional experience

Work History

Operations Coordinator - Nutrition Services

Houston ISD
05.2023 - Current
  • Ensure assigned schools maintain compliance with federal, state and local regulations in accordance with the NSLP, SBP, CACFP, and SFSP programs.
  • Responsible for and provides oversight in planning, developing, implementing, and supervising a quality child nutrition program at assigned schools.
  • Manages the performance of the child nutrition program through verification of customer satisfaction, and quality and service of products.
  • Collaborates with school administration to strategically market and implement new child nutrition programs and products.
  • Exhibits a knowledgeable, passionate, and enthusiastic commitment for continued customer service through effective communication with principals, school staff, HISD senior management staff, and community members.
  • Manages, evaluates and develops staff on performance goals and expectations. Accomplishes the majority of work objectives through the management of direct reports.
  • Provides day-to-day direction to staff; may become directly involved, as required, to meet schedules and resolve problems.
  • Regularly explores alternative and creative solutions to meeting the needs of the customer within HISD's policies and guidelines.

Bakery Department Manager

H-E-B Grocery
06.2015 - 05.2023
  • Managed day to day operations in a bakery that included three sub-departments and a total of seven operational areas.
  • Responsible for forecasting and planning all product production, holiday production, and special event execution.
  • Ensured compliance with all state, local, and company food safety and preparation guidelines.
  • Interviewed, retained, trained, and provided ongoing support and guidance for a 20-30 member workforce.
  • Managed P&L including revenue, product waste, gross profit, labor, supply/inventory purchases, and wrap purchases.
  • Presented period/yearly results to management team and addressed any budget opportunities with an action plan to correct.
  • Coached and developed employees by providing feedback, evaluating performance, and assisting with career advancement.

Kitchen Manager

Panera Bread
01.2012 - 06.2015
  • Scheduled and received all food and beverage deliveries.
  • Estimated food and beverage consumption to determine purchasing requirements.
  • Kept accurate records in compliance with food safety and sanitation requirements.
  • Monitored food preparation and presentation to enforce adherence to portion sizes and quality standards.
  • Monitored catering sales and order execution.

Education

Bachelor of Science - Hospitality And Restaurant Management

The Art Institute of Houston
Houston, TX
12.2012

Skills

  • Project Planning
  • Performance Improvements
  • Problem-Solving
  • Adaptability and Flexibility

Timeline

Operations Coordinator - Nutrition Services

Houston ISD
05.2023 - Current

Bakery Department Manager

H-E-B Grocery
06.2015 - 05.2023

Kitchen Manager

Panera Bread
01.2012 - 06.2015

Bachelor of Science - Hospitality And Restaurant Management

The Art Institute of Houston

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Shelby DeWitt