Shelby Dugan
Frazeysburg,Ohio
Summary
Adept at managing teams and delivering exceptional service, as demonstrated at The Mayor's Corner, I excel in time management and adaptability. My background spans from culinary arts to farm management, highlighting my reliability and ability to master new concepts swiftly, ensuring productivity and client satisfaction without compromise.
Overview
14
14
years of professional experience
Work History
Catering Assistant/Cook/Cashier
The Mayor's Corner
06.2021 - Current
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained composure and work quality while under stress.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Coordinated closely with other staff members during events for smooth service delivery.
- Implemented creative solutions for managing space constraints at various event locations, maximizing efficiency and guest satisfaction.
Farm Hand/Manager
Dugan Family Farms
03.2010 - Current
- Carried out daily farm tasks such as feeding animals, checking for sick animals, and cleaning pens to ensure animal health and welfare.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Checked farmland for issues in need of attention, such as fences to mend and pastures to maintain.
- Ensured proper animal care by administering medications, vaccinations, or treatments as prescribed by veterinarians.
Insurance Intern
Jobes Insurance Agency
05.2023 - 08.2023
- Handled confidential documents with utmost care and discretion while working closely with senior team members to support underwriting and claims processes.
- Responded promptly to client requests via phone calls or emails which resulted in higher levels of customer satisfaction.
- Assisted clients in filing claims by gathering necessary documentation and information for a smooth process.
Babysitter
Shannon Frost
10.2016 - 05.2021
- Communicated positively with children and guardians.
- Provided care for a child with epilepsy effectively by learning about the disease, observing the child for signs of a seizure, and administer medication effectively.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
Education
BBA - Business Administration And Management
Ohio University
Athens, OH08.2023
High School Diploma -
East Knox Junior/Senior High School
Howard, OH05.2020
Associate of Science -
Central Ohio Technical College
Mount Vernon05.2020
Skills
- Reliability and punctuality
- Team Management
- Active Listening
- Adaptable at Mastering New Concepts
- Time Management
Timeline
Insurance Intern
Jobes Insurance Agency
05.2023 - 08.2023
Catering Assistant/Cook/Cashier
The Mayor's Corner
06.2021 - Current
Babysitter
Shannon Frost
10.2016 - 05.2021
Farm Hand/Manager
Dugan Family Farms
03.2010 - Current
BBA - Business Administration And Management
Ohio University
High School Diploma -
East Knox Junior/Senior High School
Associate of Science -
Central Ohio Technical College
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