Shelby Dunscomb, MSML-ODD, LSSGB, CSM

BI Strategy Leader | Data Whisperer | Driving Clarity from Complexity | Growth Catalyst | Transformational Leadership | 

Chief of Staff–style leader and executive partner with experience supporting Presidents, COOs, and C-suite leaders in fast-growing, complex organizations. Strategic operator and data-driven leader with a proven track record of translating executive vision into actionable strategy, disciplined execution, and measurable business outcomes. Trusted advisor known for driving OKRs, aligning cross-functional priorities, and scaling operations across Product, Technology, Marketing, Sales, Client Success, and Operations. Expert at converting complex operational, financial, and performance data into clear insights that inform decision making and accelerate execution. Recognized as a proactive change agent who establishes executive operating rhythms, leads enterprise initiatives, and enables AI and automation-driven workflow improvements with Lean Six Sigma rigor and high EQ.

• Certificate of Inbound Sales - HubSpot Academy (2025)
• Certificate of Achievement for Business Analytics: From Data to Insights - Wharton Executive Education (2025)
• Certified Lean Six Sigma Green Belt — Six Sigma Global Institute (2025)
• Certified Scrum Master — Scrum Alliance (2023)
• Certificate of Achievement for Project Management — Purdue University (2023)
• Certificate of Achievement for Management Essentials — Harvard Business School (2023)

Recommendations:

• "Shelby is a results-oriented, strategic, and collaborative problem solver and leader. I've had the pleasure of working alongside her as she built and scaled a business intelligence function, created data frameworks, and stood up cross functional programs. She is extremely hard working, diligent, and enterprising, going above and beyond to achieve results. She has a vision for what should be done and keenly executes against that, owning the entire process. Additionally, she brings positivity, collaboration, and openness to her work always embodying a growth and continuous improvement mindset. I'm grateful to work alongside her and looking forward to seeing her continue to thrive in her career." - Director of Marketing Operations
• "So much to share. Shelby is an A+ performer in every way! She has been one of the most dedicated, hard working ("extra miler") and adaptable colleagues I have ever worked with. It was an honor to manage her for a time and see her blossom into greater positions of leadership at WES. She is such a quick learner and once acquiring the requisite knowledge she literally jumps deep end into things. Her stakeholder management and ability to surface new ideas/ optimal paths forward for others is second-to-none. For example upon shifting to lead our BI Strategy endeavors, she worked tirelessly and often single handedly with each Dept leader to forge a path forward for their respective teams and the broader org in developing (w/ her team) truly outstanding BI Dashboards that elevated our entire game as an organization - enabling us to have critical data at our fingertips to make better informed decisions (the outputs being greatly lauded by all). I truly can't say enough positively about having Shelby as a colleague and a friend. She will prove an A+ performer at any organization blessed enough to have her on their team." - Chief of Staff
• "I have worked with Shelby since she joined the organization. During this time I have witnessed Shelby's professional growth through taking on new responsibilities and creating avenues for expansion of WES' business intelligence efforts. Shelby partners with individuals across our organization and is also skilled in working with outside service providers in support of organizational goals. Her reliability and willingness to support, even outside her specific role, has been an asset to me throughout her time at WES." - Chief Transformation Officer
• "Shelby is a true gem. In her role building the analytics and intelligence function at WES, I saw Shelby balance strategic vision and operational rigor with innovation and execution. She didn’t just manage things, she led people and built a data-driven capability from the ground up, aligning insights to business questions, streamlining workflows, and translating complexity into clarity. She’s always enthusiastic, solution-oriented, and great at working with individuals at every level (up, down and across). Working with Shelby means having a partner who understands both the numbers and the business challenges behind them, and drives results." - Director of Growth Marketing
• "I had the privilege of partnering with Shelby on a variety of data initiatives and business intelligence projects at World Education Services (WES). She is a collaborative, results-oriented professional and a fantastic partner when tackling complex challenges. I appreciated her curiosity and willingness to explore new topics, as well as her openness to the team’s ideas. Shelby consistently worked to identify and secure the right data sets to support our goals, ensuring our work was both insightful and impactful. Her positive attitude and strategic mindset truly stood out. Any organization seeking a strategic, data-driven professional who can build a strong analytics culture and deliver complex projects with precision would be fortunate to have her." - Marketing Consultant
• "Shelby is a rare blend of intelligence, initiative, and collaborative energy. She dives into complex projects head-on, unafraid to explore the unknown and refine along the way. A natural connector and smart risk-taker, she brings people together, and propels them forward, to deliver meaningful results. From building dashboards, generating key insights, and crafting executive presentations to staying up late with me to ensure the details are right, Shelby delivers with consistency, accountability, and heart. She’s a doer in the best sense. She is driven, kind, highly intelligent, and full of powerful, contagious energy." - Senior Director of Marketing, Sales, and Customer Service