Shelby Durda
Strongsville
Summary
Dedicated professional with extensive experience at Disney, excelling in cleaning and sanitation while ensuring exceptional customer service. Proven ability to train staff and conduct maintenance inspections, enhancing operational efficiency. Recognized for attention to detail and problem-solving skills, contributing to a pristine environment and positive guest experiences.
Overview
9
9
years of professional experience
Work History
Custodial
Disney
03.2025 - Current
- Maintained cleanliness and sanitation across various park areas, adhering to Disney's standards.
- Operated cleaning equipment and tools effectively to ensure optimal performance.
- Assisted in training new staff on safety protocols and operational procedures.
- Conducted regular inspections to identify maintenance needs, reporting issues promptly.
- Implemented best practices for waste disposal and recycling initiatives within the park.
- Developed schedules for routine cleaning tasks, optimizing resource allocation.
- Provided exceptional customer service by addressing guest inquiries related to cleanliness and safety measures.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Moved furniture for cleaning and set up for special events.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
- Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Checked in and stocked inventory throughout facility.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Reported damages and hazardous conditions to management for further action.
- Reduced waste through efficient use of cleaning supplies and equipment.
- Assisted in inventory management to ensure adequate supplies were always available for custodial needs.
- Participated in ongoing training opportunities to stay up-to-date on best practices in facilities maintenance.
- Contributed to positive first impressions with meticulous upkeep of entrance areas and walkways.
- Increased efficiency by conducting routine inspections on custodial equipment and performing necessary maintenance tasks.
- Reported vandalism or other damage to property to supervisor.
- Streamlined facility maintenance by promptly addressing minor repairs.
- Streamlined waste management processes, promoting recycling and sustainability efforts.
- Reduced supply costs through efficient inventory management and judicious use of cleaning supplies.
- Fostered safer environment by promptly addressing spillages and potential slip hazards.
- Increased efficiency in cleaning routines by implementing color-coded microfiber system.
- Improved operational efficiency by organizing storage areas for easy access to cleaning supplies and tools.
- Maintained cleanliness in high-traffic areas, contributing to positive public image of facility.
- Enhanced building safety by conducting regular security checks and reporting potential hazards.
- Ensured hygienic environment by adhering to sanitation protocols in restrooms and kitchen areas.
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Streamlined communication with management regarding maintenance needs, leading to quicker resolution times.
- Improved air quality with use of eco-friendly cleaning products and proper ventilation practices.
- Fostered positive relationships with building occupants, enhancing cooperation in maintaining clean environment.
- Assisted in achieving higher satisfaction levels among facility users, responding quickly to cleanliness and maintenance requests.
Assembly Line Production Worker
Vitamix
09.2020 - 02.2025
- Assembled components efficiently to meet production targets and maintain quality standards.
- Operated machinery safely, adhering to safety protocols and best practices.
- Conducted quality inspections to ensure product consistency and reliability.
- Collaborated with team members to streamline assembly processes and reduce downtime.
- Maintained clean and organized workstations to promote safety and productivity.
- Assisted in training new employees on assembly techniques and equipment usage.
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
- Contributed to overall team success by meeting daily production targets consistently.
- Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
- Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
- Reduced errors in assembled products by maintaining a keen attention to detail and following instructions closely.
- Exceeded company expectations regarding punctuality and attendance, demonstrating a strong work ethic and commitment to the success of the assembly line team.
- Displayed strong problem-solving abilities when faced with challenges during the assembly process, finding solutions efficiently without compromising quality or speed.
- Maximized output by working efficiently under pressure during periods of high demand or tight deadlines.
- Enhanced production efficiency by assembling products quickly and accurately on the assembly line.
- Adhered to strict safety protocols, minimizing workplace accidents and injuries during the assembly process.
- Assisted with training new employees, sharing expertise and best practices for assembly line work.
- Managed inventory of parts required for assembly, notifying supervisors of low stock levels when necessary.
- Increased product quality through thorough inspection of assembled items before packaging.
- Assisted quality assurance by inspecting items and removing defective parts.
- Followed protocols to enhance protection and maintain safe work environment.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Boxed, labeled, and transported items to support assembly operations.
- Trained and mentored new employees to apply best practices on assembly line operations and comply with procedures and regulations.
- Conducted quality assurance inspections on finished components and identified issues.
- Documented production data and output to enable tracking history and maintain accurate records.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Trained new employees, instructing each in use of machinery, standard operating procedures and company policies.
Crew Member
McDonald’s
02.2017 - 09.2020
- Assisted in preparing food items following safety and quality standards.
- Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
- Collaborated with team members to maintain cleanliness and organization of workstations.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
Education
GED -
Daytona State College
Daytona Beach, FL2013
Skills
- Cleaning and sanitation
- Equipment operation
- Staff training
- Maintenance inspections
- Customer service
- Team collaboration
- Communication skills
- Time management
- Cleaning and sanitizing
- Work independently
- Responsible and dependable
- Attention to detail
- Problem-solving
- Cleaning expertise
- Customer service-focused
- Restroom cleaning
- Multitasking and organization
- Reliability and punctuality
Timeline
Custodial
Disney
03.2025 - Current
Assembly Line Production Worker
Vitamix
09.2020 - 02.2025
Crew Member
McDonald’s
02.2017 - 09.2020
GED -
Daytona State College