Shelby Eads
Ashland City,TN
Summary
Highly skilled professional with a strong foundation in analytical, communication, and teamwork abilities. Proven track record of adapting quickly to new environments and contributing to team success. Committed to continuous learning and growth, bringing a positive attitude to all endeavors. Eager to further develop professional skills and make a meaningful impact within the organization.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Freelance Marketing
Shelby Enterprise's
01.2023 - Current
- Collaborated with various clients to develop customize marketing strategies that line with their business goals, resulting in 50% increase in engagement, website traffic, and overall increase in social media engagement.
- Created and executed content marketing campaigns across social media platforms, emails, newsletters, enhancing brand visibility and awareness.
- Utilized seo best practices to improve search engine rankings for client websites, leading to increased organic traffic.
- Analyzed market trends in customer behavior to inform marketing strategies, adapting approaches as necessary to meet changing demands.
- Developed strong relationship with clients, ensuring clear communication and satisfaction with deliverables.
Vice President of Marketing
Endbar Foundations Inc.
01.2021 - 01.2023
- Oversaw the maintenance of the companies social media presence, resulting in 50% increase engagement.
- Spearheaded the development of successful marketing campaigns for several equipment launches.
- Created innovative marketing strategies, resulting in a 50% increase in brand recognition.
- Played a key role in designing and launching a new website, resulting in a 45% increase in website traffic.
Senior Operations Specialist
American Addiction Centers
01.2021 - 01.2020
- Assisted admission center operations manager with sober companion program that operated 24/7. Including complex corporate travel to ensure clients travel safely to treatment.
- Assisted with various task’s that may be assigned by VP/assistant VP of administration department.
- Monitored and tracked travel expenses on the regular basis as required by the compliance department and executive leadership team.
- Prepared communication from the leadership team to call center employees regarding monthly status, updates, incentives, etc.
- Assisted with department-wide scheduling. Including shift assignments, entering in new shifts, removing those that needed to be removed, and reporting on all changes.
Administrative Assistant
American Addiction Centers
01.2019 - 01.2020
- Supported business the development team in the admission process to rehabilitation facilities across the country.
- Collected and processed payments for insurance and private pay agreements.
- Supported managers with daily and weekly reports.
- Booked several different sources of corporate travel.
Management Trainee
Enterprise
01.2018 - 01.2019
- Worked with management to develop and implement actions that protect company assets and profitability.
- Achieved above average score in all areas of the management training program in order to continue in the program.
- Identified trends and recommend proactive or remedial action to manage business situations.
Sales Associate
Swarovski
01.2017 - 01.2018
- Delivered exponential customer service, educated clients on product features and benefits to enhance the shopping experience.
- Collaborated with team members to achieve and exceed weekly and monthly sales targets, contributing to overall store success.
- Managed inventory and merchandise display according to company standards to maximize visual appeal.
- Developed strong relationships with customers, resulting in increased loyalty and repeat business.
- Assisted and trained new sales associates, fostering teamwork and promoting a positive work environment.
Independents Sales Representative
ACN Communications
01.2016 - 01.2017
- Created business by making sales through phone calls door to door and personal relationships.
- Spoke with potential customers regarding the benefit of the service we provided.
- Collected necessary customer information needed for services contract and input into the companies portal.
- Made sure to follow up with customers to ensure full satisfaction of our services provided.
Waitress, Beverage Cart Personal
Rothland’s Golf Course
01.2015 - 01.2015
- Presented menu and provided detailed information when asked (Portions, ingredients, or potential food allergies).
- Greeted and escorted customers to their tables.
- Prepared tables by setting up linens, silver wear and glasses.
- Informed customers of daily specials.
- Offered menu recommendations upon request including upsell items.
Hostess
Carrabba’s Italian Grill
01.2014 - 01.2015
- Welcomed guest and a warm and friendly manner.
- Monitored restaurant activity to determine seating and dining flow.
- Responded to guest inquiries and request in a timely, friendly and efficient manner.
Sales Associate
Hollister,CO
01.2011 - 01.2013
- Assessed customer needs by providing excellent customer service.
- Achieved sells goes independently according to companies success plan.
- Monitored and maintained inventory.
Education
Bachelor of Science - International Trade and Development
University of Buffalo
Buffalo, New York01.2017
Skills
- High ticket sales certification
- Long-term strategic planning
- Brand strategy development
- Digital advertising expertise
- Strategic leadership
- Strong verbal communication
- Innovative problem-solving
- Optimistic outlook
- Collaborative teamwork
- Client support
- Analytical problem-solving
- Client relationship development
Affiliations
- Alumni Relations Committee
- Management Program, Student Volunteer
- Program Committee, Delta Phi Epsilon
- Director of Finance, Delta Phi Epsilon
- Community Service Committee Leader, Delta Sigma Pi
Certification
High Ticket Remote Closer, SheSells Academy by Shelby Sapp - April 2025
Languages
English
Full Professional
Timeline
Freelance Marketing
Shelby Enterprise's
01.2023 - Current
Vice President of Marketing
Endbar Foundations Inc.
01.2021 - 01.2023
Senior Operations Specialist
American Addiction Centers
01.2021 - 01.2020
Administrative Assistant
American Addiction Centers
01.2019 - 01.2020
Management Trainee
Enterprise
01.2018 - 01.2019
Sales Associate
Swarovski
01.2017 - 01.2018
Independents Sales Representative
ACN Communications
01.2016 - 01.2017
Waitress, Beverage Cart Personal
Rothland’s Golf Course
01.2015 - 01.2015
Hostess
Carrabba’s Italian Grill
01.2014 - 01.2015
Sales Associate
Hollister,CO
01.2011 - 01.2013
Bachelor of Science - International Trade and Development
University of Buffalo
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