Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Timeline
Generic

Shelby Evans

Waterville,ME

Summary

Dependable caregiver with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty. Enthusiastic caregiver eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Crew Member

McDonald's
Oak Harbor, WA
06.2021 - 12.2021
  • Took orders from patrons and input selections into store computer system.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Scrubbed and polished counters to remove debris and food.
  • Educated customers on menu items, product ingredients and nutritional values.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.

Elderly Caregiver

Homeplace Memory Care
Oak Harbor, WA
03.2021 - 11.2021
  • Developed strong relationships with clients based on trust and respect.
  • Respected the privacy, dignity and confidentiality of each client served.
  • Encouraged social interaction between clients and their families.
  • Ensured safety of clients in their home environment by using appropriate equipment and techniques.
  • Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
  • Built strong and trusting rapport with clients and loved ones.
  • Communicated effectively with family members on progress of client's health condition.
  • Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Assisted clients with maintaining good personal hygiene.
  • Supported clients in making decisions that were consistent with their values and wishes.
  • Educated families on available resources within the community that can assist them in caring for their loved ones.
  • Consulted with client care team to continually update care plans.
  • Provided companionship and emotional support to elderly clients.
  • Maintained accurate records of services provided for each client.
  • Monitored health and well-being of clients and reported significant health changes.
  • Redirected clients with memory issues, providing safety guidance protection.
  • Provided emotional support during end-of-life transitions.
  • Conducted light housekeeping duties including laundry, cleaning and meal preparation for clients.

Elderly Caregiver

Welcome Home Assisted Living Inc.
Oak Harbor, WA
07.2021 - 09.2021
  • Developed strong relationships with clients based on trust and respect.
  • Respected the privacy, dignity and confidentiality of each client served.
  • Encouraged social interaction between clients and their families.
  • Ensured safety of clients in their home environment by using appropriate equipment and techniques.
  • Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
  • Built strong and trusting rapport with clients and loved ones.
  • Communicated effectively with family members on progress of client's health condition.
  • Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Assisted clients with maintaining good personal hygiene.

Maintenance Worker

Port of Greater Baton Rouge
Baton Rouge, LA
03.2018 - 06.2018
  • Designed equipment to aid repair or maintenance of machines, mechanical equipment or building structures.
  • Operated hand tools and power tools to make minor maintenance repairs and maintain grounds and walks.
  • Performed routine cleaning tasks such as scrubbing floors, dusting surfaces, and emptying waste receptacles.
  • Operated a variety of hand tools and power tools for various maintenance activities.

Crew Member

Wingstop
Zachary, LA
03.2015 - 03.2016
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Took orders from patrons and input selections into store computer system.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Scrubbed and polished counters to remove debris and food.
  • Educated customers on menu items, product ingredients and nutritional values.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Assisted patrons in making menu selections.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Presented orders to guests within anticipated service times.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.

Education

GED -

Youth Challenge Program
Carville, LA
03-2016

Some College (No Degree) - Roustabout

Carville Job Corps Academy
Carville, LA

Skills

  • Customer Engagement
  • Safe Food Handling
  • Menu Memorization
  • Drive-Thru Operations
  • Food Preparation
  • Inventory Restocking
  • Beverage Preparation
  • Food Running
  • Order Management
  • Health Code Compliance
  • Customer Service
  • Store Opening and Closing
  • Flexible Schedule
  • Product Promotion
  • Taking Orders
  • Ordering Procedures
  • Supplies Monitoring and Restocking
  • Crew Leadership
  • Quality Control Checks
  • Team Contributions
  • Teamwork and Collaboration
  • Verbal and Written Communication
  • Valid Driver's License
  • Cash Handling
  • Safety
  • Problem-Solving
  • Heavy Lifting
  • Sales Expertise
  • Clear Communication
  • Inventory Counts
  • Salesmanship
  • Positive Company Representation
  • Telephone Etiquette
  • Housekeeping
  • Time Management
  • Performance Improvement
  • Company Standards
  • Safe Vehicle Operation
  • Workplace Efficiency
  • Complex Problem-Solving
  • Cleaning
  • Product Cross-Selling

Certification

  • Osha
  • rig pass
  • CPR (expired)

Languages

German
Limited
Spanish
Limited
English
Professional

Affiliations

  • Guitar
  • keyboard
  • acting
  • Cosplay

Timeline

Elderly Caregiver

Welcome Home Assisted Living Inc.
07.2021 - 09.2021

Crew Member

McDonald's
06.2021 - 12.2021

Elderly Caregiver

Homeplace Memory Care
03.2021 - 11.2021

Maintenance Worker

Port of Greater Baton Rouge
03.2018 - 06.2018

Crew Member

Wingstop
03.2015 - 03.2016

GED -

Youth Challenge Program

Some College (No Degree) - Roustabout

Carville Job Corps Academy

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Shelby Evans