- Music
- Enjoy hobbies that combine physical activity with outdoor exploration
- Strategy Games
- Gardening
- Youth Development Programs
- Crafting and DIY Projects
- Watching Movies and TV Shows
Shelby Faulkner
Madison ,IN
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets. Also supporting good and efficient teamwork to support a positive work environment.
Overview
2
2
years of professional experience
Work History
Sales Associate
Betty Jeffries
04.2025 - Current
- Processed transactions accurately using point-of-sale systems, enhancing checkout efficiency.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate clothing items and checked stock for other sizes if the first one did not work for the customer.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
TELLER/ CSS
GERMAN AMERICAN BANK
11.2023 - Current
- Processed customer transactions efficiently and accurately.
- Assisted customers with inquiries, providing prompt and friendly service.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Identified sales opportunities and referred customers to branch managers/ departments required per referral.
- Supported team members and high morale during high-volume periods to ensure smooth operations and customer satisfaction.
- Identified and reported discrepancies in cash handling procedures promptly.
- Reduced errors in transaction processing by implementing double-check system for large withdrawals and deposits.
Delivery Driver
Dominos Pizza Inc.
06.2023 - 10.2023
- Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
- Operated delivery vehicle in compliance with safety regulations and traffic laws.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained clean and safe vehicle, contributing to positive image of company.
- Assisted with pizza/ other food preparation to prevent delays and ensure timely deliveries.
Education
High School Diploma -
Madison Consolidated High School
Madison INSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Relationship building
- Cash handling
- Product sales
- Professional demeanor
Interests
Timeline
Sales Associate
Betty Jeffries
04.2025 - Current
TELLER/ CSS
GERMAN AMERICAN BANK
11.2023 - Current
Delivery Driver
Dominos Pizza Inc.
06.2023 - 10.2023
High School Diploma -
Madison Consolidated High School
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