Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shelby Frahm

Portsmouth,VA

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Manager

Subway resturant
03.2015 - Current
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods
  • Inventory stock and reorder when inventory drops to a specified level
  • Instruct staff on how to handle difficult and complicated sales
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate
  • Assign employees to specific duties
  • Enforce safety, health, and security rules
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards
  • Review inventory and sales records to prepare reports for management and budget departments.

General Manager

Squirrelys
10.2006 - 03.2014
  • Direct or coordinate an organization's financial or budget activities to fund operations, maximize investments, or increase efficiency
  • Analyze operations to evaluate performance of a company or its staff in meeting objectives or to determine areas of potential cost reduction, program improvement, or policy change
  • Direct, plan, or implement policies, objectives, or activities of organizations or businesses to ensure continuing operations, to maximize returns on investments, or to increase productivity
  • Prepare budgets for approval, including those for funding or implementation of programs
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory
  • Monitor businesses and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits
  • Manage staff, preparing work schedules and assigning specific duties
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Education

Associate of Applied Science in Applied Science -

Purdue University Global
Fort Lauderdale, FL
10.2019

Skills

  • HUMAN RESOURCES
  • TIME MANAGEMENT
  • Inventory
  • Inventory Management
  • Microsoft Word
  • Operations
  • Payroll
  • Problem Solving
  • Scheduling
  • Effective Communication
  • Training
  • Typing
  • Team Building
  • Filling/Organization
  • Administrative Experience
  • Office Management
  • Employee Evaluation
  • Conflict Management
  • Bookkeeping
  • Interviewing
  • Recruiting
  • Employee Orientation
  • Supervising Experience
  • Team Management
  • Accounts Receivable
  • Performance Management
  • Budgeting
  • Customer service
  • Judgment and Decision Making
  • Administration and Management
  • Active Listening
  • Critical Thinking
  • Reading Comprehension
  • Persuasion
  • Monitoring
  • Customer and Personal Service

Certification

ServSafeFood Handler Certification

Timeline

Manager

Subway resturant
03.2015 - Current

General Manager

Squirrelys
10.2006 - 03.2014

Associate of Applied Science in Applied Science -

Purdue University Global

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Shelby Frahm