Shelby Frymire
Defuniak Springs,Florida
Summary
With six years as a preschool teacher and working in the customer service industry, I am confident my strong leadership, communication, and organizational skills, with my love for God and children will be perfect for this position. I enjoy working with a team in a fast pace environment and I am a quick learner to new tasks. I am certain I will be an essential part in the company's success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Service Assistant/Office Assistant
Triangle Chevrolet Buick
DeFuniak Springs, FL
02.2023 - Current
- Assisted customers with product selection and ordering, providing helpful advice and information.
- Greeted customers in person and by phone, providing prompt assistance to their inquiries.
- Provided product advice and troubleshooting support for customer issues.
- Resolved customer complaints quickly and effectively, providing a satisfactory resolution.
- Maintained accurate records of service requests and repairs performed.
- Communicated regularly with team members regarding status of work orders.
- Scheduled appointments for customers needing services or repairs.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Maintained business records by updating customer information.
- Reviewed and processed warranty claims to ensure accuracy of all information.
- Resolved discrepancies in warranty coverage for customers.
- Assisted in creating standard operating procedures for processing warranty requests.
- Processed warranty paperwork for accurate documentation, reporting and filing.
Children's Pastor
Crosspoint Church PDL
Ponce De Leon, FL
01.2023 - Current
- Having the responsibly of teaching and showing the love of God to each child.
- Developed and implemented age-appropriate curricula for children's ministry programs.
- Organized and led weekly Bible lessons for children of the ages 3-10.
- Providing environment of Christian growth by leading worship services for children.
- Cultivated relationships with parents and guardians to ensure their involvement in their child's spiritual development.
- Created monthly newsletters highlighting upcoming events related to Children's Ministry.
- Coordinated special events and fundraisers.
Preschool Teacher
His Kids Preschool
Defuniak Springs, FL
10.2016 - 01.2023
- Helped children achieve developmentally-appropriate milestones by maintaining supportive and learning-focused classroom environment.
- Developed lesson plans that incorporated creative teaching techniques.
- Conducted classroom activities to stimulate physical, mental, and social development of preschool students.
- Organized educational materials and resources to create an engaging learning environment.
- Assisted in providing a safe and secure environment for children.
- Assisted children with difficult situations to encourage positive interactions and build important social skills
- Established positive relationships with parents and guardians by regularly communicating student progress.
- Implemented appropriate disciplinary measures when necessary according to school policies.
- Collaborated with fellow teachers on various projects related to curriculum design and implementation.
Team Player
Hibbett Sports
Defuniak Springs
08.2015 - 09.2016
- Able to provide excellent customer service while having to multitask to assist multiple customers at once while also managing the cash register
- Used problem solving skills to dissolve any customer issues or concerns
- Managed and supported the inventory within the store to ensure all assets were continuously accounted for
- Assisted with theft prevention by being present and engaging with all customers
- Worked within a team environment to support the day-to-day operations.
Server
Dawson's Yogurt
Santa Rosa Beach
05.2015 - 08.2015
- Able to provide excellent customer service while having to multitask to assist multiple customers at once while also managing the cash register
- Used problem solving skills to dissolve any customer issues or concerns
- Worked within a team environment to support the day-to-day operations
- Developed organizational and multitasking skills to manage the high influx of customers, orders, and payments for service
- Worked within a team environment to support the day-to-day operations.
Education
Associates Degree - General Studies
North West Florida State College
05-2024
Walton HIgh School
05.2016
Skills
- Communication skills
- People skills
- Problem solving
- Early Childhood Education
- Adaptability
- Multitasking
- Positivity
- Decision making
- Customer service
- Scheduling appointments
- Relationship Building
- Classroom Organization
- Classroom Management
- Curriculum Planning
- Teamwork and Collaboration
Certification
- CPR certified
References
References available upon request.
Timeline
Service Assistant/Office Assistant
Triangle Chevrolet Buick
02.2023 - Current
Children's Pastor
Crosspoint Church PDL
01.2023 - Current
Preschool Teacher
His Kids Preschool
10.2016 - 01.2023
Team Player
Hibbett Sports
08.2015 - 09.2016
Server
Dawson's Yogurt
05.2015 - 08.2015
Associates Degree - General Studies
North West Florida State College
Walton HIgh School
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