Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Shelby Goodman

Cicero,US

Summary

In terms of following up on all details, I am dedicated, dependable, and systematic. I am also up to meet challenging objectives and work well with little supervision. Dedicated team member with excellent communication skills and a pleasant demeanor. I am a hardworker with a strong background in any environments, as well as a high level of accuracy and efficiency.

Overview

17
17
years of professional experience

Work History

Cash Office Associate

HomeGoods
04.2023 - Current
  • Balanced safe, prepared tills, and prepared register bags for next sales date.
  • Prepared bank deposits, ensuring proper accounting practices were followed for secure fund transfers.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.

Substitute Teacher

Hamilton Heights School Corporation
01.2020 - 04.2023
  • Followed classroom plans left by the class teacher to continue student education and reinforce core concepts
  • Taught a variety of subjects to students in grades K through 12, delivering seamless instruction in the absence of the regular teacher.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.

Shipt Shopper

Shipt
08.2018 - 10.2019
  • Had an excellent attendance record and was always on time for work
  • Communicated with customers, management, and the sales team to better understand their needs and make recommendations.

Office Assistant

Dr. Tom Whitten
07.2008 - 10.2011
  • Organized physical files and digitized records so that authorized team members could update and retrieve them quickly
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Answered multi-line phone system and enthusiastically greeted callers.

Cleaning Crew Member

Goodman's Quality Cleaning
07.2007 - 10.2011
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Coordinated seamlessly with facility managers at various job sites to provide comprehensive cleaning solutions that met their specific requirements and exceeded their expectations.
  • Enhanced team productivity by implementing efficient cleaning methods and time management strategies.
  • Managed scheduling to ensure adequate coverage during peak hours, maximizing efficiency while reducing labor costs.

Cashier

Marsh Supermarkets
07.2009 - 06.2011
  • Handled POS transactions such as checks, cash, credit card purchases, and refunds
  • Checked customers' identification for proof of age and refused to sell alcohol or tobacco to minors.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.

Education

Bachelor of Science - Criminal Justice

Harrison College
Indianapolis, IN
01.2017

Skills

  • Verbal and written communication
  • Creative problem solving
  • Conflict resolution
  • Strong work ethic
  • Motivated team player
  • Customer-oriented
  • Organizational abilities
  • Office Administration

Accomplishments

Currently Chairman of the Social Committee for the Hamilton County Sheriffs Office Citizens Academy Alumni Association 2024-2025

Timeline

Cash Office Associate

HomeGoods
04.2023 - Current

Substitute Teacher

Hamilton Heights School Corporation
01.2020 - 04.2023

Shipt Shopper

Shipt
08.2018 - 10.2019

Cashier

Marsh Supermarkets
07.2009 - 06.2011

Office Assistant

Dr. Tom Whitten
07.2008 - 10.2011

Cleaning Crew Member

Goodman's Quality Cleaning
07.2007 - 10.2011

Bachelor of Science - Criminal Justice

Harrison College

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Shelby Goodman