Overview
Work History
Education
Skills
Timeline
Generic

Shelby Gott

Beltsville,Maryland

Overview

7
7
years of professional experience

Work History

DNA Extraction Lab Technician

GeneDx Laboratory
05.2023 - Current
  • Performs DNA extractions on Oral Swabs and Blood Specimen.
  • Adheres to quality control policies and follow SOPS.
  • Maintains documentation on tests performed in lab.
  • Maintains safe, tidy and organized laboratory environment for accurate test results.
  • Prepares reagents, media and solutions to use for laboratory testing and analysis.
  • Oversees items in inventory and reordered before supplies diminished.
  • Detects when test performance is not within acceptable levels and documents all corrective actions.

Waitress

Longhorn Steakhouse
06.2022 - 05.2023
  • Ensured optimal guest experience by taking orders, serving dishes, and removing dishes promptly.
  • Maintained full knowledge of menu and products sold.
  • Trained new staff on waitressing knowledge.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Pharmacy Technician

Walmart Pharmacy
01.2021 - 05.2021
  • Counted medication and distributed prescriptions to customers.
  • Cashiered front counter and distributed over the counter medication.
  • Worked with computer programming to access patients' information.
  • Contacted Insurance when needed.
  • Acquired the skill to communicate with customers in different ways other than just common language.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.

Hostess

Ropewalk Restaurant
05.2020 - 02.2021
  • Sat customers at designed tables.
  • Answered phone calls regarding customer questions about hours, seating, and menu information.
  • Monitored restaurant activity to determine seating.
  • Kept up with Covid 19 Protocols.
  • Addressed guest concerns and complaints.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Pharmacy Technician

CVS Pharmacy
03.2017 - 08.2017
  • Entered prescriptions and calculated dosage.
  • Prepared prescription labels and filled prescriptions.
  • Answered phone calls and assisted customers with problems endured.
  • Stocked, labeled, and inventoried medication to keep accurate records.

Education

Bachelor of Science - Biology: Ecology, Evolution, And Conservation

Towson University
Baltimore, MD
12.2022

Biology

Salisbury University
Salisbury, MD

Skills

  • DNA Extraction techniques such as Kingfisher Extraction, JANUS extraction, and QIAamp extraction
  • Laboratory techniques such as pipetting, making dilutions, and centrifugation
  • Certified Pharmacy Technician
  • Well versed in Microsoft Suites ( Word, Excel, and Powerpoint)
  • Familiarized in R programming
  • Lab Safety
  • Time Management
  • Oral Communication Skills
  • Quality Standards
  • Team Work
  • Inventory Control

Timeline

DNA Extraction Lab Technician

GeneDx Laboratory
05.2023 - Current

Waitress

Longhorn Steakhouse
06.2022 - 05.2023

Pharmacy Technician

Walmart Pharmacy
01.2021 - 05.2021

Hostess

Ropewalk Restaurant
05.2020 - 02.2021

Pharmacy Technician

CVS Pharmacy
03.2017 - 08.2017

Bachelor of Science - Biology: Ecology, Evolution, And Conservation

Towson University

Biology

Salisbury University

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Shelby Gott