Shelby Gott
Beltsville,Maryland
Overview
7
7
years of professional experience
Work History
DNA Extraction Lab Technician
GeneDx Laboratory
05.2023 - Current
- Performs DNA extractions on Oral Swabs and Blood Specimen.
- Adheres to quality control policies and follow SOPS.
- Maintains documentation on tests performed in lab.
- Maintains safe, tidy and organized laboratory environment for accurate test results.
- Prepares reagents, media and solutions to use for laboratory testing and analysis.
- Oversees items in inventory and reordered before supplies diminished.
- Detects when test performance is not within acceptable levels and documents all corrective actions.
Waitress
Longhorn Steakhouse
06.2022 - 05.2023
- Ensured optimal guest experience by taking orders, serving dishes, and removing dishes promptly.
- Maintained full knowledge of menu and products sold.
- Trained new staff on waitressing knowledge.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Pharmacy Technician
Walmart Pharmacy
01.2021 - 05.2021
- Counted medication and distributed prescriptions to customers.
- Cashiered front counter and distributed over the counter medication.
- Worked with computer programming to access patients' information.
- Contacted Insurance when needed.
- Acquired the skill to communicate with customers in different ways other than just common language.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Hostess
Ropewalk Restaurant
05.2020 - 02.2021
- Sat customers at designed tables.
- Answered phone calls regarding customer questions about hours, seating, and menu information.
- Monitored restaurant activity to determine seating.
- Kept up with Covid 19 Protocols.
- Addressed guest concerns and complaints.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Pharmacy Technician
CVS Pharmacy
03.2017 - 08.2017
- Entered prescriptions and calculated dosage.
- Prepared prescription labels and filled prescriptions.
- Answered phone calls and assisted customers with problems endured.
- Stocked, labeled, and inventoried medication to keep accurate records.
Education
Bachelor of Science - Biology: Ecology, Evolution, And Conservation
Towson University
Baltimore, MD12.2022
Biology
Salisbury University
Salisbury, MDSkills
- DNA Extraction techniques such as Kingfisher Extraction, JANUS extraction, and QIAamp extraction
- Laboratory techniques such as pipetting, making dilutions, and centrifugation
- Certified Pharmacy Technician
- Well versed in Microsoft Suites ( Word, Excel, and Powerpoint)
- Familiarized in R programming
- Lab Safety
- Time Management
- Oral Communication Skills
- Quality Standards
- Team Work
- Inventory Control
Timeline
DNA Extraction Lab Technician
GeneDx Laboratory
05.2023 - Current
Waitress
Longhorn Steakhouse
06.2022 - 05.2023
Pharmacy Technician
Walmart Pharmacy
01.2021 - 05.2021
Hostess
Ropewalk Restaurant
05.2020 - 02.2021
Pharmacy Technician
CVS Pharmacy
03.2017 - 08.2017
Bachelor of Science - Biology: Ecology, Evolution, And Conservation
Towson University
Biology
Salisbury University