Shelby Hofferth
Rensselaer,IN
Summary
Overview
9
9
years of professional experience
Work History
Seasonal Zookeeper
Columbian Park Zoo
05.2024 - 01.2025
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Performed basic wound care and other medical aid.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Kept cages, enclosures, cabs, lots, and rest/service areas neat and clean.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to other keepers.
- Developed and implemented enrichment plans to keep animals healthy and stimulated.
- Applied effective time management techniques to meet tight deadlines.
North Residence Hall Desk Worker
Ball State University
08.2021 - 05.2024
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Checked in and out designated equipment, keys, and supplies.
- Supported staff with clerical assistance for diverse daily routines and special actions.
- Monitored building for hazardous conditions or situations and notified correct personnel.
- Provided support to over 500 residents, with answering questions, checking equipment, and sorting mail.
Deli Clerk
Strack N Van Til
06.2020 - 01.2024
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Greeted customers at counter to fulfill requests and answer questions.
Zookeeper Intern
Columbian Park Zoo
05.2023 - 08.2023
- Skilled at working independently and collaboratively in team environments.
- Developed and implemented enrichment plans to keep animals healthy and stimulated.
- Prepared and administered medications and treatments as prescribed by veterinarians.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to senior zookeepers.
- Supported animal well-being by caring for both physical and mental health needs through strategies such as regular exercise.
Night Manager
R&M Food Market
06.2016 - 06.2020
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
- Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
- Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
Education
Bachelor of Science - Biology
Ball State University
Muncie, IN05-2024
Skills
- Behavior observation
- Public education
- Habitat maintenance
- Animal training, nutrition, and handling
- Animal care
- Dependable and responsible
- Adaptability and flexibility
- Multitasking Abilities
- Customer Service
- Organized
- Hardworking
Timeline
Seasonal Zookeeper
Columbian Park Zoo
05.2024 - 01.2025
Zookeeper Intern
Columbian Park Zoo
05.2023 - 08.2023
North Residence Hall Desk Worker
Ball State University
08.2021 - 05.2024
Deli Clerk
Strack N Van Til
06.2020 - 01.2024
Night Manager
R&M Food Market
06.2016 - 06.2020
Bachelor of Science - Biology
Ball State University
Similar Profiles
Sophia GraySophia Gray
Zoo Teen Internship at Columbian Park ZooZoo Teen Internship at Columbian Park Zoo
Johanna NashJohanna Nash
Zoo Teen Volunteer at Heritage Park Zoo — ZooZoo Teen Volunteer at Heritage Park Zoo — Zoo
Morgan MartinMorgan Martin
Volunteer at Elmwood Park ZooVolunteer at Elmwood Park Zoo