Shelby Hofferth
Rensselaer,IN
Summary
Overview
9
9
years of professional experience
Work History
Seasonal Zookeeper
Columbian Park Zoo
05.2024 - 01.2025
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Performed basic wound care and other medical aid.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Kept cages, enclosures, cabs, lots, and rest/service areas neat and clean.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to other keepers.
- Developed and implemented enrichment plans to keep animals healthy and stimulated.
- Applied effective time management techniques to meet tight deadlines.
North Residence Hall Desk Worker
Ball State University
08.2021 - 05.2024
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Checked in and out designated equipment, keys, and supplies.
- Supported staff with clerical assistance for diverse daily routines and special actions.
- Monitored building for hazardous conditions or situations and notified correct personnel.
- Provided support to over 500 residents, with answering questions, checking equipment, and sorting mail.
Deli Clerk
Strack N Van Til
06.2020 - 01.2024
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Greeted customers at counter to fulfill requests and answer questions.
Zookeeper Intern
Columbian Park Zoo
05.2023 - 08.2023
- Skilled at working independently and collaboratively in team environments.
- Developed and implemented enrichment plans to keep animals healthy and stimulated.
- Prepared and administered medications and treatments as prescribed by veterinarians.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to senior zookeepers.
- Supported animal well-being by caring for both physical and mental health needs through strategies such as regular exercise.
Night Manager
R&M Food Market
06.2016 - 06.2020
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
- Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
- Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
Education
Bachelor of Science - Biology
Ball State University
Muncie, IN05-2024
Skills
- Behavior observation
- Public education
- Habitat maintenance
- Animal training, nutrition, and handling
- Animal care
- Dependable and responsible
- Adaptability and flexibility
- Multitasking Abilities
- Customer Service
- Organized
- Hardworking
Timeline
Seasonal Zookeeper
Columbian Park Zoo
05.2024 - 01.2025
Zookeeper Intern
Columbian Park Zoo
05.2023 - 08.2023
North Residence Hall Desk Worker
Ball State University
08.2021 - 05.2024
Deli Clerk
Strack N Van Til
06.2020 - 01.2024
Night Manager
R&M Food Market
06.2016 - 06.2020
Bachelor of Science - Biology
Ball State University
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