Shelby Howard
Ypsilanti
Summary
Dynamic educator with a proven track record at National Heritage Academies, enhancing student engagement through data-driven instruction and innovative literacy strategies. Skilled in analytical problem solving and leadership development, I foster positive relationships and create inviting learning environments that cultivate curiosity and critical thinking.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Teacher - 2nd Grade
National Heritage Academy
Romulus
08.2024 - Current
- Enhanced critical thinking skills through inquiry-based learning activities and collaborative projects.
- Implemented data-driven instruction by regularly assessing performance to inform instructional decisions.
- Cultivated a love of learning by creating an inviting atmosphere that encouraged curiosity.
- Supported diverse learners with tailored instruction, improving outcomes for all students.
- Increased student engagement through experiential learning activities linked to real-world applications.
- Established open communication with students, parents, and peers to foster positive relationships.
- Met staff development guidelines set forth by school administration consistently.
- Adapted to a fast-paced environment by adjusting priorities and plans as needed.
Mortgage Loan Processor
Citibank
04.2021 - 11.2023
- Review loan file to verify procedures per guidelines, communicate with customers to ensure level of satisfaction, organize, record and service the production output of various servicing activities requiring interaction with internal and external customers.
- Managed large pipeline of loans to ensure data integrity and accuracy.
- Applied research, information gathering and analysis skills to factual information.
- Resolved complex issues and performed complex servicing activities without supervision.
- Mentored lower level processors.
Consumer Lending Specialist
Zeal Credit Union
01.2020 - 04.2021
- Analyze and audit all funded loan documents, process all remote credit and Visa applications and mail appropriate disclosures, Evaluate and process all CPI loan changes, Control and maintain lending optical storage files, Issue discharge of lien on closed loans, process all title work for refinancing of auto loans, Reconcile various general ledgers, Process end of month reporting, File loan files or loan paperwork as necessary.
Track and Field Team Manager
Northwood University
09.2015 - 05.2019
- Provide training direction, encouragement, motivation, and advice to prepare athletes.
- Also, conduct practice sessions, identify and recruit potential athletes, administrative work as needed.
Float Teller
Flagstar Bank
05.2017 - 01.2019
- Responsible for interacting with customers and providing exceptional service by greeting them as they enter one of our branches, and by processing financial transactions in an accurate, efficient, and friendly manner while maintaining operational standards.
Administrative Assistant and Media Director
Presence Church
- Responsible for recruitment, training, coordinating and supervising a team of volunteers to operate dynamic media ministry program.
- Reproduction of post-production materials including video and audio media for the creative pastor. (i.e. video clips, YouTube, podcasts).
- Ensuring the proper recording of each worship experience.
- Scheduling of assigned visual technicians, livestream technicians, videographers and photographers for each scheduled Worship Experience.
- Maintain financial records accurately and ensure transparency in financial matters.
- Provide administrative assistance to the lead pastors by preparing documents, help coordinating events, and helping with day-to-day tasks to support their work.
Education
MBA -
Northwood University
Midland, MI05.2021
BBA - Finance
Northwood University
Midland, MI05.2019
Skills
- Budgeting and financial planning
- Proficient in Microsoft Office
- Analytical problem solving
- Leadership development
- Engagement in student learning
- Literacy enhancement strategies
- Effective time management
- Data-driven instruction
References
Available upon request
Certification
- Interim Teaching Certificate - Lower Elementary (ZO)
Timeline
Teacher - 2nd Grade
National Heritage Academy
08.2024 - Current
Mortgage Loan Processor
Citibank
04.2021 - 11.2023
Consumer Lending Specialist
Zeal Credit Union
01.2020 - 04.2021
Float Teller
Flagstar Bank
05.2017 - 01.2019
Track and Field Team Manager
Northwood University
09.2015 - 05.2019
Administrative Assistant and Media Director
Presence Church
MBA -
Northwood University
BBA - Finance
Northwood University
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