Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelby Huff

Dania Beach

Summary

Dynamic and results-driven professional with extensive experience at McDonald's, excelling in staff management and complaint resolution. Proven track record in enhancing operational efficiency and fostering a positive work environment. Skilled in resource allocation and innovation management, consistently achieving high standards in service delivery and team performance.

Overview

16
16
years of professional experience

Work History

Cook Shift Leader

Fye Flavors
08.2024 - Current
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Placed orders to restock items before supplies ran out.
  • Maintained well-organized mise en place to keep work consistent.

Security Officer

Frontline Security
02.2020 - 01.2022
  • Reported suspicious activities and persons to law enforcement.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.

Manager on Duty

Checkers
06.2013 - 08.2019
  • Trained employees in essential job functions.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Initiated plans to improve customer relations, quality standards, and service efficiency.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.

Manager of Operations

McDonald's
02.2009 - 04.2019
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

Education

High School Diploma -

Fort Lauderdale High
Fort Lauderdale, FL
06-2009

Skills

  • Complaint resolution
  • Innovation management
  • Staff management
  • Workforce management
  • Resource allocation

Timeline

Cook Shift Leader

Fye Flavors
08.2024 - Current

Security Officer

Frontline Security
02.2020 - 01.2022

Manager on Duty

Checkers
06.2013 - 08.2019

Manager of Operations

McDonald's
02.2009 - 04.2019

High School Diploma -

Fort Lauderdale High

Similar Profiles

CREATE PROFILE