SHELBY JOHNSON

• Examined incoming materials and compared to documentation for accuracy and quality.
• Monitored production schedule to keep proper amount of inventory on hand.
• Assembled products according to changing daily work orders and specific customer needs.
• Maintained organized work area by cleaning and removing hazards.

• Picked products for specific routes and estimated weight, height and center of balance to calculate precise placements.
• Prepared orders by processing requests, pulled materials from warehouse, packed 100 or more boxes on daily basis and prepared them for shipment.
• Inspected products before shipment and upon arrival to maintain best-in-class service quality and high standards of customer service.

• Loaded, unloaded and sorted cargo as part of accurate and efficient timely shipments.
• Prepared pallets of boxes for easy transportation between customer and storage locations.
• Operated forklifts and other transportation vehicles to move merchandise to and from target destinations.
• Loaded perishable and non-perishable items into trucks according to planned delivery schedules.
• Manually lifted materials weighing up to 70 pounds on regular basis.
• Examined incoming shipments to verify quantity and quality, returning unacceptable shipments to suppliers for refunds or replacement.

Met or surpassed business targets regularly through employee engagement and forward-thinking planning.

Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.

• Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
• Led employee performance reviews and discussed improvement strategies with each team member.
• Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
• Determined efficient work schedules for team on weekly basis to keep project moving and each shift properly staffed.
• Trained 10+ employees in inventory practices, POS systems and product knowledge, contributing to 15% increase in customer satisfaction ratings.
• Partnered with Store Managers to develop and implement merchandising plans to guarantee profitability on weekly basis.
• Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results.

• Used 10 different styles of equipment such as forklifts and hand trucks to move inventory.
• Operated hand-held scanners and computer terminals to document updates.
• Read and understood pick sheets in order to prepare accurate customer orders.
• Reviewed customer requests, resolved questions and defined specifications before completing orders.
• Inspected outgoing packages and documents to verify conformance to customer order requirements and requests.
• Protected company brand and improved customer satisfaction by finding creative solutions to problems arising from deliverables.
• Earned good attendance record and built reputation for being on time and ready to work.
• Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
• Kept detailed track of order inventories and verified timing and specifications of additional orders based on known customer preferences.
• Created agenda, materials and communications for team meetings.
• Gathered merchandise and packed boxes systematically to prevent damage.

• Utilized control panels as well as good time management to take samples of tow materials (cigarette filter paper) before creating bails of large amounts of tow materials.
• Inspected bails flaws such as discolorations and loose tow.
• Encased bail using straps and cardboard.
• Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
• Maintained 100% high standards of safety, productivity and quality for every job.
• Supervised material usage and contractor hours to keep projects in line with budgets.

• Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
• Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
• Inspected 100% of incoming and outgoing shipments to verify accuracy and prevent errors.
• Compared received packages against shipping documents.
• Moved and lifted heavy loads of merchandise using various forklifts.
• Maximized team efficiency by using equipment such as sit down forklift and cherry picker to move materials
• Maneuvered forklift over and around loaded pallets, boxes and other materials.
• Transported goods from dock area to appropriate storage locations.
• Picked orders from storage, wrapped and staged for shipments
• Checked inbound and outbound products, inspected for damage and recorded product code dates.