Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelby Ketcham

Bennington

Summary

Dedicated Special Needs School Bus Driver with a focus on safety and emotional support. Proven ability to manage challenging situations with empathy and problem-solving skills, ensuring a secure and comfortable environment for students.

Overview

14
14
years of professional experience

Work History

Special Needs School Bus Driver / Aide

DuFour Escorted Tours Inc
10.2011 - Current
  • Ensured safe transportation of students with special needs to and from school.
  • Conducted pre-trip inspections to verify bus safety and compliance with regulations.
  • Assisted students in boarding and exiting the bus, ensuring their comfort and security.
  • Communicated effectively with parents and school staff regarding student needs and transportation updates.
  • Maintained accurate records of daily routes, student attendance, and incidents as required by law.
  • Reduced behavioral incidents through consistent enforcement of established rules and clear communication of expectations to students.
  • Managed challenging situations involving student behavior with patience, empathy, and effective problem-solving skills that prioritized safety for all involved.
  • Ensured student satisfaction by maintaining a clean, comfortable, and well-organized bus environment.
  • Taught students first-aid and emergency protocols in case of emergency.
  • Observed and monitored children's activities.
  • Offered caring companionship and emotional support.

Residential Counselor

SEALL Inc
09.2016 - 03.2017
  • Assisted residents in daily living activities to promote independence and self-sufficiency.
  • Collaborated with multidisciplinary teams to develop individualized care plans for residents.
  • Monitored resident behavior and provided guidance to ensure a safe environment.
  • Facilitated group activities to enhance social skills and community engagement among residents.
  • Documented resident progress and incidents accurately for staff review and care adjustments.
  • Supported crisis intervention efforts by employing de-escalation techniques effectively.
  • Educated residents on personal hygiene and health maintenance practices to improve well-being.
  • Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
  • Managed crisis situations effectively, ensuring the safety of all residents while adhering to established protocols.
  • Enforced policies and safety standards through building and room rounds.

Education

High School Diploma -

Mount Anthony Union High School
Bennington, VT

Skills

  • Strong empathy
  • Defensive driving
  • Route planning
  • Safety consciousness
  • Child development
  • Disability awareness
  • Problem-solving
  • Teamwork and collaboration
  • Flexible schedule

Timeline

Residential Counselor

SEALL Inc
09.2016 - 03.2017

Special Needs School Bus Driver / Aide

DuFour Escorted Tours Inc
10.2011 - Current

High School Diploma -

Mount Anthony Union High School