Shelby LeGrand
Deatsville,AL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Correctional Corporal
Autauga Metro Jail
Prattville, AL
05.2022 - Current
- Enhanced inmate rehabilitation by implementing innovative programs and activities tailored to individual needs.
- Reduced instances of violence within the facility by proactively identifying potential conflicts and addressing issues promptly.
- Maintained a secure environment for inmates, staff, and visitors through diligent monitoring and enforcement of safety protocols.
- Collaborated with fellow correctional officers to establish a cohesive team, ensuring effective communication and consistent adherence to policies.
- Conducted thorough searches of inmates, their belongings, and common areas to prevent the introduction or circulation of contraband items.
- Provided timely support during emergencies or critical incidents, contributing to swift resolution and minimal harm to involved parties.
- Oversaw daily operations within assigned housing unit, ensuring compliance with established procedures and maintaining order among inmates.
- Participated in disciplinary hearings as needed, presenting relevant evidence concerning inmate misconduct or policy violations.
- Trained new correctional officers in proper restraint techniques, reducing the risk of injury to both staff and inmates during physical altercations.
Operations Supervisor RX
CVS Pharmacy
Prattville, AL
05.2021 - 07.2022
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Optimized resource allocation through careful planning and monitoring of inventory levels, staffing needs, and equipment maintenance schedules.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
- Streamlined prescription processing with accurate data entry and verification of patient information.
Pharmacy Technician
Jones Drugs
Millbrook, AL
06.2020 - 06.2021
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Shift Supervisor RX
CVS Pharmacy
Millbrook, AL
03.2019 - 07.2020
- Improved customer satisfaction with prompt and accurate prescription services, maintaining a professional demeanor at all times.
- Reduced medication errors through diligent oversight of prescription filling processes and staff training.
- Increased employee retention by fostering a positive work environment and providing constructive feedback on performance.
- Facilitated seamless shift transitions through thorough communication with incoming supervisors and detailed record-keeping practices.
- Contributed to sales growth by promoting store products, seasonal items, and loyalty programs to customers during their visits.
- Managed cash registers accurately, ensuring correct transactions for both customers and employees while maintaining security protocols.
- Provided excellent customer service by addressing concerns promptly, empathetically listening to complaints or issues, finding solutions that satisfied all parties involved.
- Demonstrated strong leadership skills by motivating employees to perform their best, leading by example in providing excellent customer service and maintaining professional conduct.
Education
Bachelors - Criminal Justice And Forensics
Columbia Southern University
Orange Beach, ALAssociates - Science
H. Councill Trenholm State Community College
Montgomery, ALUndeclared
Troy University
Troy, ALHigh School Diploma -
Saint James School
Montgomery, AL05.2017
Skills
- Flexible and Adaptable
- Decision-Making
- Organization and Time Management
- Conflict Resolution
- Analytical and Critical Thinking
- Customer Relations
- Supervision and leadership
- Written Communication
Timeline
Correctional Corporal
Autauga Metro Jail
05.2022 - Current
Operations Supervisor RX
CVS Pharmacy
05.2021 - 07.2022
Pharmacy Technician
Jones Drugs
06.2020 - 06.2021
Shift Supervisor RX
CVS Pharmacy
03.2019 - 07.2020
Bachelors - Criminal Justice And Forensics
Columbia Southern University
Associates - Science
H. Councill Trenholm State Community College
Undeclared
Troy University
High School Diploma -
Saint James School