Shelby Lester
Carbondale
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
Work History
Dental Assistant
Westport Dental
08.2019 - Current
- Assisted in patient management and scheduling to optimize office workflow.
- Prepared treatment areas and sterilized instruments to ensure compliance with safety standards.
- Supported dentists during procedures by providing necessary tools and materials efficiently.
- Educated patients on oral hygiene practices and post-treatment care for improved health outcomes.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Increased office efficiency by maintaining patient records with up-to-date information.
Dental Assistant
Topeka Dental Clinic
01.2018 - 08.2019
- Trained new dental assistants in office protocols and patient interaction techniques to enhance team performance.
- Implemented inventory control measures to reduce waste and maintain essential supplies efficiently.
- Developed patient follow-up procedures that increased appointment adherence rates significantly.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
Universal Banker
US Bank National Association
07.2015 - 01.2018
- Managed client relationships, providing personalized financial solutions and enhancing customer satisfaction.
- Facilitated account opening processes, ensuring compliance with banking regulations and company policies.
- Trained and mentored junior staff on operational procedures and customer service best practices.
- Collaborated with cross-functional teams to streamline workflows and improve service delivery efficiency.
Education
Certificate of Technical Studies - Certified Nursing Assistant
Washburn Tech
Topeka, KSSanta Fe Trail High School
Carbondale, KS05-2010
Skills
- Appointment scheduling
- Professionalism and etiquette
- Team collaboration
- Patient scheduling
Timeline
Dental Assistant
Westport Dental
08.2019 - Current
Dental Assistant
Topeka Dental Clinic
01.2018 - 08.2019
Universal Banker
US Bank National Association
07.2015 - 01.2018
Certificate of Technical Studies - Certified Nursing Assistant
Washburn Tech
Santa Fe Trail High School
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