Shelby Lewis
Navarre,United States
Summary
Proven multitasker and team leader, excelled in fast-paced environments at Stripes Pub and Grill, enhancing customer satisfaction through exceptional service and efficient problem-solving. Skilled in customer engagement and maintaining rigorous cleaning standards, I significantly contributed to seamless operations and positive customer relationships, embodying customer service excellence.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Barback
Stripes Pub and Grill
08.2024 - Current
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Greeted customers and provided friendly, knowledgeable service.
Server
Juannas
08.2023 - 03.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Front Desk Receptionist
Navarre Family Watersports
05.2022 - 07.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Developed strong working relationships with team members, fostering a positive work environment.
- Enhanced guest experience by maintaining welcoming and organized reception area.
- Greeted visitors warmly, creating positive first impression of organization.
Education
High School Diploma -
Navarre High School
Navarre Fl05.2022
Skills
- Fast-Paced Environment
- Customer Service
- Problem-Solving
- Team Leadership
- Relationship Building
- Payment Processing
- Team building
- Multitasking
- Customer Satisfaction
- Customer service excellence
- Team Collaboration
- Customer Engagement
- Cleaning procedures
Timeline
Barback
Stripes Pub and Grill
08.2024 - Current
Server
Juannas
08.2023 - 03.2024
Front Desk Receptionist
Navarre Family Watersports
05.2022 - 07.2023
High School Diploma -
Navarre High School
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