Shelby Lilly
Carlisle,IA
Summary
I am looking for a Career that will allow me to apply my skills and learn new skills as I continue to grow! I want to make a positive and successful daily contribution to a company who gives me the opportunity to learn new things and helps me reach my full potential in a stable and dynamic workplace. Thank you for your time and consideration.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Paraeducator, Special Education
West Des Moines Community Schools
12.2024 - Current
- Assisted teachers in adapting lesson plans and materials, ensuring accessibility for all students.
- Promoted self-advocacy skills by teaching students how to express their needs effectively within the classroom setting.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Maintained accurate records of student performance, attendance, and progress towards IEP goals.
Assistant Manager
Oreilly Auto Pats
02.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Veterinary Receptionist
Brodericks Veterinary Services
09.2022 - 02.2023
- Managed multi-line phone system and pleasantly greeted patients.
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
- Maintained office and waiting room, keeping common areas clean and tidy.
Staffing Supervisor
Premiere Employee Solutions
06.2021 - 09.2021
- Maintained an up-to-date knowledge of industry trends and best practices in order to continuously improve the overall staffing process.
- Developed strong relationships with clients by maintaining consistent communication and addressing concerns promptly.
- Streamlined recruitment efforts for better efficiency, reducing time to fill open positions.
- Managed a team of recruiters, providing guidance and monitoring performance to achieve company goals.
Resident Treatment Worker
Woodward Resource Center
06.2019 - 05.2021
Scope Technician
Mercy Medical Center
06.2015 - 05.2019
Education
Diploma - All
Saydel High School
05.2009
Skills
- Customer Service
- Microsoft & Excel
- 40-55 WPM
- Data Entry
- Organization & Problem Solving
- Experienced with technology
- Autism and spectrum disorders
- Heavy lifting
- Peer mentoring
- Relationship building skills
- Cultural awareness
- Safety protocol adherence
Certification
- CPR – First Aid, 06/01/19, 06/30/24
- Drivers License
Communication Skills
I am very good at team work and also very good at self-managing. I utilize my time management skills to get projects done or things asked of me. I have experience training individuals in past workplace roles. I work well under fast-paced stressful situations and also at a slower speed as well. I am very tech savvy and familiar with various computer software.
Timeline
Paraeducator, Special Education
West Des Moines Community Schools
12.2024 - Current
Assistant Manager
Oreilly Auto Pats
02.2023 - Current
Veterinary Receptionist
Brodericks Veterinary Services
09.2022 - 02.2023
Staffing Supervisor
Premiere Employee Solutions
06.2021 - 09.2021
Resident Treatment Worker
Woodward Resource Center
06.2019 - 05.2021
Scope Technician
Mercy Medical Center
06.2015 - 05.2019
Diploma - All
Saydel High School
- CPR – First Aid, 06/01/19, 06/30/24
- Drivers License
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