Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Software
Interests
Timeline
Hi, I’m

Shelby Lynn

Wentzville,MO
Shelby Lynn

Summary

Proven to enhance customer experiences at Kirks' Eye Center, Shelby excels in customer connection and time management, ensuring seamless operations. Their ability to foster positive relationships and efficiently handle tasks led to improved office efficiency. Skilled in cash handling and appointment scheduling, Shelby consistently delivers exceptional service, contributing to a welcoming and professional environment.

Overview

6
years of professional experience

Work History

Kirks' Eye Center

Front Desk Receptionist
07.2022 - Current

Job overview

  • Processed up to 40 in-office patients per day
  • Delivered outstanding first impressions by warmly Greeting guests at front desk, and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments.
  • Managed high-volume phone calls and faxes, promptly finding resolutions, or directing inquiries to appropriate personnel.
  • Collected fees, and payments for all office transactions.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.

City Of St. Charles

Christmas Traditions Caroler
08.2019 - Current

Job overview

  • Entertained crowds of hundreds of people per day, thousands over the course of a season.
  • Enhanced visitor experience by engaging and immersing patrons with whimsical and historical conversations.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed, ever passionate about continued improvement.
  • Engaged with large crowds while effectively keeping everyone safe through keen observation and charming interaction.
  • Learned how to interact and connect with people of all different backgrounds

Imagination Pottery

Studio Assistant
06.2020 - 06.2022

Job overview

  • Increased efficiency during busy periods by multitasking effectively under pressure.
  • Delivered exceptional customer service during events or workshops hosted at the studio space.
  • Managed studio operation with up to 45 attendees, and processed orders for up to 80 pieces of pottery at a time.
  • Performed routine maintenance on studio equipment to ensure optimal functionality throughout all projects.
  • Ensured artist satisfaction by providing personalized support throughout each project's lifecycle.

Twin Oaks Assisted Living

Dietary Aide
03.2018 - 09.2021

Job overview

  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to 50 residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Cared for residents with tenderness, holding their comfort in the highest regard
  • Gained the ability to work well under pressure, sometimes working up to 13 hours in a day.

Education

St. Charles Community College
Cottleville, MO

Credits Toward Associates from Liberal Arts And General Studies

University Overview

  • Extracurricular Activities: Chamber Choir

Timberland High School
Wentzville

High School Diploma
06.2019

University Overview

  • Extracurricular Activities: Choir, CHADS Ambassadors (Communities Healing Adolescent Depression and Suicide), Theater
  • CHADS Outreach Co-founder and Elected President
  • Concert and Chamber Choir member
  • Elected Choir President
  • Inducted Thespian

Skills

  • Customer Service
  • Time Management
  • Listening Skills
  • Cash Handling
  • Telephone Etiquette
  • Appointment Scheduling
  • Verbal and written communication
  • Hospitality services
  • Sensitive information handling
  • Task Delegation
  • Basic accounting
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Important To Me

Work-life balanceCompany CultureHealthcare benefitsPaid time off

Software

OfficeMate

ExamWriter

Microsoft Word

Google Docs

Weave

Interests

Birdwatching

Folk Music

Crochet

Baking

Timeline

Front Desk Receptionist
Kirks' Eye Center
07.2022 - Current
Studio Assistant
Imagination Pottery
06.2020 - 06.2022
Christmas Traditions Caroler
City Of St. Charles
08.2019 - Current
Dietary Aide
Twin Oaks Assisted Living
03.2018 - 09.2021
St. Charles Community College
Credits Toward Associates from Liberal Arts And General Studies
Timberland High School
High School Diploma

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Shelby Lynn