SHELBY MACLEAN
San Antonio,TX
Summary
Dynamic and enthusiastic DNN Migration Specialist eager to join a collaborative team of experts committed to meeting customer needs and achieving their goals. I am ready to leverage my skills and experience to make a meaningful impact while advancing my career in the technology sector. Let's work together to drive success and innovation!
[Active DoD SECRET Clearance]
Overview
12
12
years of professional experience
Work History
Web Migration Specialist
Defense Media Activity (DMA)
06.2020 - Current
- Work with military and civilian stakeholders to migrate, build and improve websites in a dynamic content management system (CMS)
- Other responsibilities include but are not limited to developing and updating CMS related training materials and documentation; conduct in person and virtual training sessions with end users and performing quality assurance on websites prior to deployment
- Contract has transitioned from the following contracting companies: Sky Solutions, 11/22 to Present / ManTech International, 04/2022 to 11/2022 / Gryphon Technologies, 06/2020 to 04/2022
Sales Associate
Academy Sporting Goods Store
01.2019 - 06.2020
- Improved sales through excellent customer service, relationship building, and product knowledge; contributed to an atmosphere of hospitality and flexibility; resolved customer inquiries and conflicts; organized, stocked, and replenished merchandise when necessary; Recommended, selected, and located merchandise for customers’; participated in sales meetings to enhance sales skills and techniques; kept the store clean and appealing while maintaining a safe shopping and working environment
Human Resources Assistant
Vilore Foods Company, Inc.
09.2018 - 12.2018
- Assisted with day-to-day operations of the HR functions and duties; provided clerical and administrative support to Human Resources executives; coordinated HR projects (meetings, training, surveys etc.) and took notes; coordinated communication with candidates and scheduled interviews
- Contract Position
Store Associate
The Painted Plate
05.2017 - 09.2018
- Interacted with all customers to assist in choosing an art project, set up a special group activity in the store or at a remote location of their choosing, contact customers when glazing process is complete and items ready for pick up; mentored new store associates to familiarize them with position expectations and processes; completed all opening procedures: ensuring cash registers prepared for customer, stocked project supplies, reviewed inventory, emptied glazing kiln and filled as needed with new items to glaze; ensured at closing that the register balanced and prepared bank deposit, wiped, swept, and collected all trash, restocked available ceramic items, unloaded, or loaded glazing kiln as necessary, secured the store and activated the alarm
Assistant
NEISD Kid’s Involvement Network
08.2015 - 04.2017
- Organized set-up and restoration of facilities in daily program area; maintained supplies and equipment for daily activities; supervised small group activities; implemented of daily enrichment plans; planned and directed daily recreational activities; attended all staff trainings and staff meetings; volunteered for additional duties and responsibilities as needed
Associate
Whataburger
06.2016 - 08.2016
- Customer first focus
- Completed all opening/closing procedures: ensuring cash registers prepared for customer, and supplies are stocked
- Effectively communicate with management in a timely manner regarding scheduling issues, customer service problems, and equipment malfunctions
- Follow all safety procedures and guidelines including personal safety, equipment uses, and food handling and storage
- Clean the customer service areas by following the proper procedures as directed by the management person on duty, including outside landscaping, building entrances, dining room tables and condiment stations, restrooms, and food production and storage units
- Demonstrate ability to be a 'team player' by contributing to the team’s success and communicating effectively with other team members
- Assume additional responsibilities as assigned
Childcare Aide
Bar-t Afterschool Care Program
01.2013 - 06.2015
- Organized set-up and restoration of facilities in daily program area; maintained supplies and equipment for daily activities; supervised small group activities; implemented of daily enrichment plans; planned and directed daily recreational activities; attended all staff trainings and staff meetings; volunteered for additional duties and responsibilities as needed
Education
B.A. - Women’s Studies, Psychology
University of Texas at San Antonio (UTSA)
San Antonio, Texas05.2020
General Studies - Transfer to UTSA
San Antonio College (SAC)
San Antonio, Texas05.2018
Skills
Website migration
Business Analysis and Training Support
AFPIMS CMS/DNN content management system experience
Jira/Confluence experience
Microsoft Teams, Google, Zoom, and WebEx experience Microsoft Office 365 experienceStrong
Interpersonal Communication
Self-motivated and responsible
Effective collaboration and interpersonal skills
Efficient time management
Critical thinking and problem-solving skills
Timeline
Web Migration Specialist
Defense Media Activity (DMA)
06.2020 - Current
Sales Associate
Academy Sporting Goods Store
01.2019 - 06.2020
Human Resources Assistant
Vilore Foods Company, Inc.
09.2018 - 12.2018
Store Associate
The Painted Plate
05.2017 - 09.2018
Associate
Whataburger
06.2016 - 08.2016
Assistant
NEISD Kid’s Involvement Network
08.2015 - 04.2017
Childcare Aide
Bar-t Afterschool Care Program
01.2013 - 06.2015
General Studies - Transfer to UTSA
San Antonio College (SAC)
B.A. - Women’s Studies, Psychology
University of Texas at San Antonio (UTSA)
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