Summary
Overview
Work History
Education
Skills
Timeline
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Shelby-Marie Webb

St. Marys,United States

Summary

Diligent with talent for fostering effective professional relationships with clients, staff and business associates. Supportive and focused team player with proactive approach to administration and strong attention to detail. Skilled at providing friendly service to coworkers and customers.

Overview

2
2
years of professional experience

Work History

Outbound Verification Specialist

Instant Teams
10.2022 - 12.2022
  • Verified client information by analyzing existing evidence on file.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Managed high-volume calls within pressured timeframes

Secretary

Independent
12.2021 - 07.2022
  • Coordinated communications, taking calls, responding to emails and interfacing with clients.
  • Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
  • Managed multiple calendars and contacts using computer software.
  • Created and updated spreadsheets to track and report data.
  • Drafted agendas, meeting notes and other documents to enhance collaborative process.

Childcare Provider

Trinity Lutheran Church & Preschool
08.2020 - 05.2021
  • Assisted children in development of social, communication and problem-solving skills.
  • Used positive reinforcement and behavior modeling to instill discipline in children.
  • Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
  • Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
  • Enforced rules to teach good manners and maintain safe environment.

Cashier/Cook/Host

Donatos
  • Helped customers find specific products, answered questions and offered product advice.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Resolved customer service and food-related issues to maintain guest satisfaction.

Education

High School Diploma -

Indiana Connections Academy
Indianapolis, IN
12.2021

Skills

  • Multitasking and Time Management
  • Multi-Line Telephone Systems
  • Strong Organizational Skills
  • Research and Analytical Skills
  • Ease with Computers and Technology
  • Meticulous Attention to Detail

Timeline

Outbound Verification Specialist

Instant Teams
10.2022 - 12.2022

Secretary

Independent
12.2021 - 07.2022

Childcare Provider

Trinity Lutheran Church & Preschool
08.2020 - 05.2021

Cashier/Cook/Host

Donatos

High School Diploma -

Indiana Connections Academy

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Shelby-Marie Webb