Shelby Marsh
Livingston,United States
Summary
Proven professional with a track record of enhancing guest satisfaction through meticulous room inspections and efficient laundry management. Skilled in data organization and rapid discrepancy resolution, boosting office productivity. Excels in prioritizing work and delivering exceptional customer service, demonstrating both hard and soft skills crucial for operational excellence.
Overview
1
1
year of professional experience
Work History
Houseperson
Yellowstone River Inn And Suites
03.2024 - 06.2024
- Enhanced guest satisfaction by maintaining a clean and orderly hotel environment.
- Assisted housekeeping staff in completing tasks efficiently for improved overall cleanliness.
- Provided exceptional customer service, addressing guest concerns promptly and professionally.
- Collaborated with team members to maintain inventory of supplies and linens for streamlined operations.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Gathered linen supplies and organized linen closets for prompt room restocking.
Data Entry for Accounting Office
406 Paradise Accounting
01.2023 - 04.2023
- Increased productivity with well-organized file management systems, ensuring easy access to essential documents.
- Eased the workload off of the main accountants.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
Education
High School Diploma -
Park High School
Livingston, MT06.2022
Skills
- Work Prioritization
- Laundry Management
- Room Inspections
- Cleaning techniques
- Housekeeping tasks
- Supply Replenishment
- Safe Chemical Handling
Timeline
Houseperson
Yellowstone River Inn And Suites
03.2024 - 06.2024
Data Entry for Accounting Office
406 Paradise Accounting
01.2023 - 04.2023
High School Diploma -
Park High School
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