Shelby Mathis
Leland,NC
Summary
Goal driven and detail oriented, with a strong work ethic and a team player attitude. Willingness to learn new things and build on the skills and knowledge that I may already know.
Overview
3
3
years of professional experience
Work History
Opthalmic Technician
Wilmington Eye
01.2024 - Current
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Performed thorough medical history assessments as part of the pre-examination process for new patients.
- Provided exceptional customer service to all patients, addressing concerns promptly and compassionately.
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
- Maintained a clean and organized work environment for optimal patient care and equipment maintenance.
- Conducted tonometry testing to measure pressure inside patient's eye to determine presence of glaucoma
Orthopedic Technician
Emerge Ortho
01.2023 - 12.2023
- Prevented complications by closely monitoring patients'' conditions after surgery or injury, reporting any changes or concerns to supervising physician immediately.
- Optimized patient care by maintaining detailed records of treatments, procedures, and progress notes for each individual case.
- Strengthened teamwork and collaboration among clinic staff by actively participating in meetings, sharing knowledge, and providing constructive feedback.
- Facilitated successful rehabilitation efforts through ongoing communication with physical therapists regarding patient progress and needs.
- Measured and fit crutches and canes and instructed patients on proper crutch and cane walking.
- Set up orthopedic fracture tables for casting procedures and applied variety of plaster and fiberglass casting, splints, braces, soft goods and skin and skeletal traction.
- Decontaminated all equipment, instruments and supplies and cleaned and stocked carts, rooms and changed linen, as required.
Chiropractic Assistant
Elite Chiropractic
01.2022 - 09.2022
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
- Input patient data into computer system using [Software] and checked information for accuracy.
- Managed billing processes accurately and efficiently, ensuring prompt payments from insurance companies and patients.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
- Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
- Promoted a welcoming atmosphere by greeting patients warmly upon arrival and addressing their concerns promptly.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed electric muscle stimulation, massage, and mechanical traction.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Education
Bachelor of Science - Exercise Physiology
University of North Carolina At Pembroke
Pembroke, NC12-2021
Skills
- Chart documentation
- Visual prescreening
- Visual field testing
- Supplies inventory
- Exercise science
- Exercise Science Knowledge
- Accuracy and Attention to Detail
- Team player attitude
- Proactive and team player
Timeline
Opthalmic Technician
Wilmington Eye
01.2024 - Current
Orthopedic Technician
Emerge Ortho
01.2023 - 12.2023
Chiropractic Assistant
Elite Chiropractic
01.2022 - 09.2022
Bachelor of Science - Exercise Physiology
University of North Carolina At Pembroke
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