Shelby Mehdinia
Denver,CO
Summary
I am a customer service-oriented employee with exceptional multitasking and time management abilities. Dedicated to providing positive and memorable experiences for all customers. I'm a highly-motivated employee with desire to take on new challenges.
Overview
3
3
years of professional experience
Work History
Assistant Property Manager
Peak Living
Denver, CO
03.2022 - Current
- Efficiently managed tenant files, maintained detailed records of rental payments, and effectively monitored lease agreements.
- Handled complaints from tenants regarding maintenance issues and resolved them promptly.
- Developed accurate move-out statements that neatly listed costs involved in vital repairs or replacements.
- Generated demands for rent and handled delinquency.
- My job satisfaction comes from conducting tours, providing exceptional customer service, and excelling in lease negotiations.
- Utilized strategies to maintain occupancy levels by retaining previous tenants.
- Organized and executed various events for residents, establishing a vibrant community atmosphere.
Education
Accounting And Business Management
Metropolitan State University of Denver
Denver, COSkills
- Onsite tours
- Housing regulations
- Deposit Accounting
- Collections
- Security deposit refunds
- Property Maintenance
- Marketing and Advertising
- Rent Demands
- Property Inspections
- Leasing and sales
- Training and mentoring
- Telephone and email etiquette
- Vacant unit monitoring
- Business processes and procedures
- Fair Housing
- Organizational Skills
- Problem Resolution
- Self Motivation
- Computer Skills
- Customer Retention Strategies
- Excellent Communication
Timeline
Assistant Property Manager
Peak Living
03.2022 - Current
Accounting And Business Management
Metropolitan State University of Denver