Shelby Merkerison
Thomson,GA
Summary
Detail-oriented billing clerk with proven expertise at MAG Carriers, LLC in invoice processing and account reconciliation. Recognized for enhancing billing accuracy through meticulous data entry and exceptional customer service. Adept at managing high volumes of transactions while fostering positive client relationships and ensuring timely payments. Committed to maintaining financial integrity and operational efficiency.
Experienced with billing processes and financial record-keeping. Utilizes effective communication and organizational skills to maintain accurate and timely invoicing. Knowledge of billing software and financial regulations ensures compliance and operational efficiency.
Overview
9
9
years of professional experience
Work History
Billing Clerk
MAG Carriers, LLC
12.2022 - 02.2024
- Executed billing tasks and recorded information in company databases.
- Verified accuracy of billing data and corrected discrepancies.
- Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
- Managed high volume of invoices while maintaining attention to detail, resulting in improved financial accuracy.
- Matched company expenses to the correct general ledger account
- Handled account payments and provided information regarding outstanding balances.
- Interacted with customers to resolve billing disputes and respond to inquiries.
Paraoptometric Technician
Family Eye Care Associates
11.2017 - 12.2022
- Implemented effective communication strategies when discussing complex optical concepts with patients for better understanding of their treatment plans.
- Assisted optometrists in detecting early signs of ocular diseases like glaucoma or macular degeneration through thorough retinal exams.
- Contributed to increased patient satisfaction by providing excellent customer service and addressing concerns promptly.
- Maintained a clean and organized work environment, adhering to strict hygiene protocols for infection control.
- Collaborated with opticians to create customized eyewear for patients, ensuring optimal fit and superior visual acuity.
- Assisted in fitting patients with eyeglasses, resulting in improved vision and comfort for patients.
- Contributed to medical records and referrals for selected patients
- Assisted with visual fields testing, ocular photography, optical coherence tomography, and pre-exam data collection
- Managed the front desk, collected dues, obtained updated patient information
Cashier
Walmart
08.2017 - 11.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Cashier and Bookkeeper
IGA
08.2015 - 08.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Counted money in the safe when I arrived for my shift and before my shift ended
- Prepared reports, created deposits for bank
- Assisted customers with sending and receiving money
Education
High School Diploma -
Thomson High School
Thomson, GA05-2017
Skills
- Data entry
- Cash Handling
- Customer service
- Invoice processing
- Bookkeeping
- Office Experience
- Organizational Skills
- Front Desk Management
- Time Management
- Payment transactions
- Account management
- Deadline oriented
- Records research
- Account reconciliation
- Payment processing
- Billing and invoicing
- Paperwork and documentation
- Purchase orders
- Account posting
- General ledger entries
- Customer service support
- Office equipment operation
- Invoice generation
- Expense tracking
- Quality assurance management
Timeline
Billing Clerk
MAG Carriers, LLC
12.2022 - 02.2024
Paraoptometric Technician
Family Eye Care Associates
11.2017 - 12.2022
Cashier
Walmart
08.2017 - 11.2017
Cashier and Bookkeeper
IGA
08.2015 - 08.2017
High School Diploma -
Thomson High School
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