Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shelby Merlin

Oshkosh,WI

Summary

Efficient and dedicated food service professional with 8+ years of experience in various culinary roles, including baker, dietary aide, and cook. Proven ability to maintain high standards of food quality and sanitation while delivering exceptional customer service. Skilled in food preparation, kitchen management, fostering positive interactions with customers and coworkers, and to connect with people on a personal level.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Digital Personal Shopper

Walmart
Oshkosh, US
10.2023 - Current
  • I shop for people who order groceries online.
  • I am on my feet for eight hours a shift from having to walk through the store.
  • My job is very customer forward since I need to be available to answer any questions they may have or with helping find items. Assisting customers in selecting products based on preferences and needs.
  • People in this position need to be fast and have a good memory since we need to memorize most of the store, such as the layout and where items are.
  • It is necessary to be able to lift up to at least 50 pounds without help and to be able to push or pull even more without help. The job can be quite physically demanding in that regard.
  • I coordinate with store staff to locate hard-to-find items for customers.
  • I trained new personal shoppers on best practices and company policies. I was a go-to trainer for my department.
  • I scanned items when pulling from shelves to update system stock information.

Night Baker

Panera Bread
Fond du Lac, US
07.2019 - 09.2023
  • I worked 3rd shift preparing all breads and sweets for the next day.
  • I spent 8+ hours on my feet making sure any bakery items are up to gold standard, along with keeping my work area clean and dishes done.
  • I worked well by myself to keep a time schedule of when to get things done.
  • I have experience with working deck ovens, rack ovens, and proof boxes.
  • I truly excel in speaking with coworkers and customers.
  • I am able to easily gain trust and open dialogues quickly.
  • I have a talent for getting strangers to open up to me as they find me easy to talk to, listen, and empathize with them.
  • I executed recipes consistently to deliver signature Panera baked goods each night.
  • I inspected products for quality assurance before display.
  • I monitored cooking completion times for efficient use of ovens and other equipment.
  • I assisted in training new bakers on techniques and equipment usage, even going to other cafes in my area to do so.
  • I was a favorite baker who's work was the standard that cafes wanted other bakers to match.

Cook

EDENBROOK
Fond du Lac, US
05.2019 - 08.2019
  • I was a full time cook, running the kitchen while my boss is away.
  • I cooked both breakfast and lunch by myself within specialized deadlines.
  • I did a lot of prep work for later in the day or the next day.
  • I put all the stock away and washed my own dishes and made sure my area was kept clean.
  • Prepared meals following specific dietary guidelines and recipes.
  • I collaborated with staff to ensure timely meal service.
  • I assisted in inventory management and stock rotation processes.
  • I monitored food quality and ensured compliance with health standards.
  • I engaged with residents to understand dietary restrictions and preferences.

Dietary Aide/Prep Cook

Markesan Resident Home
Markesan, US
09.2014 - 05.2019
  • I started out as just a part time dishwasher.
  • I would go around to residents rooms and refresh their water pitchers.
  • Talking to residents and any family that might be visiting.
  • I would go back to the kitchen and do any dishes needed to be done before setting up a cart with different kinds of drinks on it.
  • I would go out into our dining room and help serve residents supper and get them their drinks they wanted.
  • After serving supper, the dishes would need to be done for the rest of the night until they were finished.
  • Then sweeping the kitchen and dining room floors before mopping them, locking up the kitchen and then leaving.
  • I was promoted to a dietary aide, which helps more in the kitchen.
  • I helped prep food, set the dining room up for meals, pass nourishment snacks for residents, set up food carts and take them down to the residents who wish to eat in their rooms, do much more cleaning in the kitchen (such as down fridges, cleaning fatigue mats on the floor, wiping down equipment, etc.), and working alongside the cook whenever they need help.
  • I also was a prep cook at work, which does the baking and making the desserts, along with making pancakes, French toast, and fried eggs for breakfast along with prepping breakfast bakes and meat loaf for the cooks to finish off cooking for their meals.
  • I worked in the office alongside my boss by doing paperwork, updating important documents on residents diets along with distributing information to the rest of the building with anything updated on residents.
  • I helped organize important information and make sure everything is up to date and accurate so each resident gets exactly the type of dietary care they need for a healthy lifestyle.

Dishwasher

Kingston House
Kingston, US
11.2012 - 02.2013
  • I would come into work and start helping with any prep work that needed to be done in the kitchen before the restaurant would open up.
  • I would help peel shrimp, butter bread, put food out on the steam table for the buffet etc.
  • Once the restaurant opened, I would be back washing dishes as they came through to make sure the customers would always have clean plates.
  • I would help clear tables in my downtime, interacting with customers.
  • Mostly I would stand by the sink for hours at a time.
  • At the end of the night, I would wash all the pots and pans and take out the trash before finishing cleaning up and mopping the kitchen floors and the cooler.
  • On days the restaurant wasn't open, I would clean the kitchen and the dining room, making sure tables were cleaned, the shelves in the cooler and freezer were spotless.

Education

High school -

Markesan High School
Markesan, WI

Skills

  • Typing
  • Grill
  • Customer service
  • Serving Experience
  • Kitchen Staff
  • Cooking
  • Food Service
  • Food Prep
  • Food Safety
  • Dietary Aide Experience
  • Basic math
  • Recipe execution
  • Quality assurance
  • Dietary guidelines
  • Employee training

Certification

Driver's License

Timeline

Digital Personal Shopper

Walmart
10.2023 - Current

Night Baker

Panera Bread
07.2019 - 09.2023

Cook

EDENBROOK
05.2019 - 08.2019

Dietary Aide/Prep Cook

Markesan Resident Home
09.2014 - 05.2019

Dishwasher

Kingston House
11.2012 - 02.2013

High school -

Markesan High School

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