Shelby Mills
Tallassee,Alabama
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure position at your facility as a Mental Health Tech.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Medical Assistant
Covington Healthcare
1608A Gilmer Avenue, Tallassee, AL. 36078
01.2023 - 01.2024
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Verified patient insurance coverage and collected required co-payments.
- Obtained and documented patient allergies, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Measured patient pulse oximetry.
Education
EMS
Southern Union State Community College
Opelika, AL05.2025
Skills
- Procedure Assistance
- HIPAA Compliance
- Medical Terminology
- Patient Scheduling
- Patient-Focused Care
- Sterile Technique
- Companionship and Emotional Support
- Reliable Transportation
- CPR
- Compassionate Caregiver
- Vital Sign Monitoring
Certification
-BLS certified
Experience
-Helped with the care of both great grandmothers, one of which had dementia.
-Volunteered in special education classroom.
-One year experience as a medical assistant at a family practice.
Timeline
Medical Assistant
Covington Healthcare
01.2023 - 01.2024
EMS
Southern Union State Community College