Shelby Misamore
Saint Augustine,FL
Summary
Highly organized and resourceful professional with extensive experience in investigations, data analysis, and client-focused problem-solving. Adept at resolving complaints, analyzing critical details, and applying sound judgment to achieve organizational goals. Known for adaptability, strong interpersonal communication, and a commitment to operational excellence in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Detective /Deputy Sheriff, Road Patrol
St. Johns County Sheriff's Office
Saint Augustine, FL
03.2018 - Current
- Conduct and manage in-depth investigations to resolve complex issues, utilizing research, analysis, and documentation.
- Analyze behavioral patterns and data trends to identify actionable insights for ongoing projects.
- Prepare comprehensive reports and present findings to key stakeholders, including legal representatives.
- Maintain confidentiality and professionalism while handling sensitive matters.
- Conducted initial inquiries into potential risks or incidents, gathering critical evidence to support resolutions.
- Communicated effectively with clients and partners to collect accurate information, supporting informed decision-making.
Mentor and Development Specialist
St. Johns County Sheriff's Office
Saint Augustine, FL
05.2019 - 05.2020
- Guided and developed new team members by providing hands-on training, coaching, and constructive feedback.
- Monitored and assessed employee performance, identifying strengths and areas for improvement, to promote professional growth.
- Fostered a culture of accountability and excellence by modeling effective communication and problem-solving strategies.
Police Officer
Palatka Police Department
Palatka, Florida
03.2016 - 03.2018
- Coordinated with teams to handle time-sensitive calls, and resolve critical incidents.
- Developed daily operational summaries, ensuring transparency and accuracy in reporting.
Cosmetologist
Nicole's Salon
Palatka, FL
08.2012 - 03.2016
- Delivered personalized consultation services to meet client expectations.
- Upsold additional products and services, achieving sales targets regularly.
- Participated in professional development programs to stay current with industry trends.
Education
Law Enforcement Certificate - Law Enforcement Training
St. Johns River State College
Saint Augustine, FL01-2015
Vocational Certificate - Cosmetology
First Coast Technical College
Palatka, FL01-2012
Skills
- Investigative Research and Analysis
- Case management and documentation
- Conflict Resolution and Complaint Handling
- Team leadership and training
- Process Improvement
- Data gathering and reporting
- Communication and collaboration
Timeline
Mentor and Development Specialist
St. Johns County Sheriff's Office
05.2019 - 05.2020
Detective /Deputy Sheriff, Road Patrol
St. Johns County Sheriff's Office
03.2018 - Current
Police Officer
Palatka Police Department
03.2016 - 03.2018
Cosmetologist
Nicole's Salon
08.2012 - 03.2016
Law Enforcement Certificate - Law Enforcement Training
St. Johns River State College
Vocational Certificate - Cosmetology
First Coast Technical College
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