Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shelby Oatley

Pasadena,CA

Overview

9
9
years of professional experience
1
1
Certification

Work History

Parts Person/Customer Service

Fix Auto
Montrose, CA
11.2023 - Current

Assisted customers with inquiries and product selection. Supported inventory management by organizing parts and supplies. Collaborated with team members to enhance service delivery.

Front Desk Receptionist

Cutlab Hair Studio
Eagle Rock, CA
04.2023 - 11.2023

Assisted customers with appointment scheduling and inquiries. Managed incoming calls and provided information about services. Processed customer checkouts and maintained cleanliness of the salon environment.

Customer Service Representative

Mechanix Wear
Valencia, CA
11.2021 - 12.2022

Managed incoming customer phone calls and provided assistance with inquiries. Recorded and processed customer orders in the system. Utilized Salesforce and CyberSource for order management. Addressed customer emails regarding product issues and questions.

Cashier/Sales Associate

Angeles Shooting Range
Sylmar, CA
07.2021 - 10.2021

Checked in and screened customers upon arrival. Assisted customers in completing safety forms and equipped them for daily activities. Processed cash and card transactions while facilitating product sales to customers.

Receptionist

Echelon Salon
Santa Clarita, CA
02.2017 - 05.2021

Assisted clients with booking appointments through computer system. Managed cash transactions accurately. Maintained cleanliness and organization of salon environment. Responded to phone inquiries promptly.

Receptionist

Infinity Med Spa
Valencia, CA
06.2020 - 12.2020

Assisted guests by answering phone inquiries and checking them in. Addressed questions regarding services offered. Maintained cleanliness of spa facilities throughout the shift.

Receptionist

KEYES LEXUS
Valencia, CA
05.2019 - 09.2019

Greeted incoming guests and guided them to appropriate departments. Baked cookies and maintained cleanliness of overall space.

Education

Cosmetology (License) - undefined

Newberry School Of Beauty
Granada Hills, CA
09.2016

High School Diploma - undefined

Valencia High School
Valencia, CA
05.2015

Skills

  • Windows
  • Microsoft Word
  • Maintaining an organized workspace
  • Customer support
  • Calendar management
  • Schedule management
  • Medical receptionist
  • Front desk
  • Phone answering
  • Computer skills
  • Customer service
  • Phone etiquette

Certification

  • Cosmetology License September 2016 to Present
  • Driver's License Non-CDL Class C

Timeline

Parts Person/Customer Service

Fix Auto
11.2023 - Current

Front Desk Receptionist

Cutlab Hair Studio
04.2023 - 11.2023

Customer Service Representative

Mechanix Wear
11.2021 - 12.2022

Cashier/Sales Associate

Angeles Shooting Range
07.2021 - 10.2021

Receptionist

Infinity Med Spa
06.2020 - 12.2020

Receptionist

KEYES LEXUS
05.2019 - 09.2019

Receptionist

Echelon Salon
02.2017 - 05.2021

Cosmetology (License) - undefined

Newberry School Of Beauty

High School Diploma - undefined

Valencia High School
Shelby Oatley