Shelby Oliveri
Pittsburgh,PA
Summary
Creative professional with background in visual merchandising and display design. Proven track record of enhancing store aesthetics and customer experience through innovative visual solutions. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in layout design, color theory, and product placement.
Overview
11
11
years of professional experience
Work History
Visual Specialist
The Container Store
02.2021 - 06.2024
- Provided constructive feedback to fellow team members regarding their visual work, fostering a collaborative environment focused on growth and improvement.
- Designed window displays that captured customer attention, resulting in higher foot traffic.
- Enhanced visual displays by incorporating innovative design elements and creative concepts.
- Incorporated company branding into visual designs while adhering to corporate guidelines and standards.
- Assisted in inventory management, maintaining accurate records of merchandise used in visual displays.
- Streamlined store organization by implementing effective space planning techniques and product placement strategies.
- Greeted patrons warmly and offered to assist with issues or needs.
- Collaborated with store management to develop visually appealing merchandise layouts for increased sales.
- Conducted regular walk-throughs to identify areas for improvement and update visuals as needed for maximum impact.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
Assistant Manager
Francesccas Boutique
02.2015 - 11.2020
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Developed strong working relationships with staff, fostering a positive work environment.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
Sales Associate/Key Holder Supervisor
Pandora Jewelry Store
08.2018 - 01.2019
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Performed cash, card, and check transactions to complete customer purchases.
- Welcomed customers and helped determine their needs.
- Used POS system to enter orders, process payments and issue receipts.
- Answered questions about store policies and addressed customer concerns.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Maurices
01.2014 - 12.2015
Cashier
Target
08.2013 - 12.2014
Education
Diploma -
Plum Senior High School
No Degree - General Studies
Community College of Allegheny County
Skills
- Team player
- Works helpfully and efficiently
- Manage multiple tasks
- Excellent organization skills
- Handle all areas of customer service
- Management experience
- Computer and POS skills
- Visual storytelling
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Organizational Skills
- Team Collaboration
- Active Listening
- Task Prioritization
- Goal Setting
- Professionalism
- Scheduling
Timeline
Visual Specialist
The Container Store
02.2021 - 06.2024
Sales Associate/Key Holder Supervisor
Pandora Jewelry Store
08.2018 - 01.2019
Assistant Manager
Francesccas Boutique
02.2015 - 11.2020
Maurices
01.2014 - 12.2015
Cashier
Target
08.2013 - 12.2014
Diploma -
Plum Senior High School
No Degree - General Studies
Community College of Allegheny County
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