Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Shelby Osterday

Cincinnati,OH

Summary

Proven sales associate with a track record of leveraging strong communication and relationship-building skills to exceed goals. I have honed abilities in understanding customer needs and providing personalized solutions, crucial for excelling in sales. Expert in product knowledge and problem-solving, ready to drive success in dynamic environments.

Overview

4
4
years of professional experience

Work History

Sales Associate

Victoria Secret
05.2024 - Current

Working as a sales associate at Victoria's Secret has been incredibly beneficial for me as I pursue a career in medical device sales. In this role, I've honed my communication skills, learning how to connect with customers, understand their needs, and offer personalized solutions—skills that will be invaluable when working with healthcare professionals or clients in the medical field. The fast-paced environment has also taught me to be adaptable, handle rejection gracefully, and problem-solve on the spot, all of which are essential in medical device sales.

Sales Associate

Cea Capa
01.2024 - 05.2024

Working in sales in Florence was an incredible opportunity that allowed me to develop both my interpersonal and sales skills in a unique and dynamic setting. Florence, with its rich history and blend of local and international clientele, gave me the chance to interact with people from all over the world. I gained invaluable experience in understanding different customer needs, providing personalized recommendations, and building long-term relationships.

Hostess

Bourbons Kitchen
04.2021 - 11.2023

Being a hostess was incredibly beneficial in developing skills that were directly applicable to a career in sales. I learned the importance of first impressions, as I was the first point of contact for guests, which is crucial in any sales role. I handled a variety of situations with grace, whether managing a busy waiting list or resolving customer concerns, all while maintaining a positive attitude. This experience strengthened my communication skills, helping me become more comfortable speaking with different types of people and understanding their needs.

Education

Bachelor of Arts - Psychology

Miami University
Oxford, OH
01-2025

Skills

  • Strong Communication Skills – Ability to clearly explain complex products to healthcare professionals and clients
  • Relationship-Building – Developing and maintaining strong, long-term connections with clients and medical professionals
  • Product Knowledge – In-depth understanding of medical devices and their benefits to effectively explain their use and features
  • Problem-Solving Abilities – Ability to address customer concerns and find solutions in real-time

Timeline

Sales Associate

Victoria Secret
05.2024 - Current

Sales Associate

Cea Capa
01.2024 - 05.2024

Hostess

Bourbons Kitchen
04.2021 - 11.2023

Bachelor of Arts - Psychology

Miami University
Shelby Osterday