Shelby Parker
Hampstead,NC
Summary
A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. I am an organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Game Day Operations Staff Member
Methodist University College
Fayetteville, NC
09.2023 - 05.2024
- Work on setting up and running athletic events and games.
- Work and communicate with other employees, supervisors, staff, and fans
- I assisted in setting up special events, including tables, chairs, and decorations.
- Ensured compliance with all applicable safety regulations during games and events.
- Maintained records of attendance and ticket sales at each game or event.
- Conducted post-game clean-up duties such as trash removal from stands, and locker rooms.
- Managed inventory of supplies needed for each event or game day operation.
- Assisted with the setup, and teardown of audio, and visual equipment before, and after each event.
- Supervised volunteers, ensuring their duties were completed according to expectations.
- Resolved conflicts between customers or vendors in a diplomatic manner.
- Managed park booths by conducting games, awarding prizes, and collecting tickets.
- I create a safe environment for all fans by monitoring the crowd for any potential issues or disturbances.
- Organized and distributed promotional materials to vendors and fans.
- Provided support to vendors throughout game day activities.
Camp Counselor
Surf City Parks and Recreation
Surf City , NC
05.2023 - 08.2023
- Assists in coordinating and implementing participant activities.
- Assists in supervising campers and their activities.
- Assists in chaperoning field trips. Engages with children in games, indoor and outdoor activities, and arts and crafts.
- Assists in maintaining and cleaning facilities and areas utilized by campers, including picking up trash, cleaning spills, cleaning tables, sweeping, and mopping floors.
- Maintains inventory of needed supplies and sends requests to the Recreation Program Coordinator.
- Greets parents, guardians, and participants in a professional manner.
- Enforces facility regulations and policies, as well as camp regulations and policies.
- Ensures an environment of safety for all participants.
- Sends reports of accidents or damages to the Recreation Program Coordinator.
- Maintains a clean work environment at all times.
Camp Counselor
Surf City Parks and Recreation
Hampstead, NC
05.2022 - 08.2022
- Assists in coordinating and implementing participant activities.
- Assists in supervising campers and their activities. Assists in chaperoning field trips.
- Engages with children in games, indoor and outdoor activities, and arts and crafts.
- Assists in maintaining and cleaning facilities and areas utilized by campers, including picking up trash, cleaning spills, cleaning tables, sweeping, and mopping floors.
- Maintains inventory of needed supplies and sends requests to the Recreation Program Coordinator.
- Greets parents, guardians, and participants in a professional manner.
- Enforces facility regulations and policies, as well as camp regulations and policies. Ensures an environment of safety for all participants.
- Sends reports of accidents or damages to the Recreation Program Coordinator.
- Maintains a clean work environment at all times.
Restaurant Worker
Southern Roots Grille
Holly Ridge, NC
05.2019 - 08.2021
- Wash and dry dishes
- Put away dishes in the proper place
- Buss tables
- Clean/sanitize tables
- Food prep
- Cook
- Clean/sanitize kitchen
- Take out trash
- Greeted customers and provided friendly customer service.
- Maintained stock levels of kitchen supplies and ingredients needed for daily operations.
- Followed safety protocols when handling hazardous materials such as cleaning products or sharp utensils.
- Stocked serving stations with napkins, silverware, and condiments., ensuring that all items were properly cleaned and sanitized before use.
- Processed takeout orders correctly while providing accurate information about the order status.
- Received deliveries from vendors, ensuring the accuracy of order quantities against invoices received.
Education
High School Diploma -
Topsail High School
Hampstead, NC05-2021
Some College (No Degree) - Exercise Science/ Sports Psychology
Methodist University
Fayetteville, NCSkills
- Security Oversight
- Event Management
- Scheduling Coordination
- Equipment Setup
- Communicates properly
- Trustworthy
- Reliable
- Leader
- Patient
- Flexible and good with problem-solving
- Good at staying organized
Affiliations
- Plays multiple Sports
- Is a member of a variety of clubs, such as the National Society of Leadership and Success
- Volunteers in the community
Certification
- CPR certified
Languages
English
Professional
Timeline
Game Day Operations Staff Member
Methodist University College
09.2023 - 05.2024
Camp Counselor
Surf City Parks and Recreation
05.2023 - 08.2023
Camp Counselor
Surf City Parks and Recreation
05.2022 - 08.2022
Restaurant Worker
Southern Roots Grille
05.2019 - 08.2021
High School Diploma -
Topsail High School
Some College (No Degree) - Exercise Science/ Sports Psychology
Methodist University
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