Shelby Payton
Owenton,KY
Summary
Results-driven Mcdonalds crew member accustomed to overseeing operations with strong attention to detail. History of meeting demanding group objectives through employee training, motivation and performance management. Working knowledge of optimavariuos crew members practices and safety behaviors for . Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated costumer service expertise, including competitive offerings, pricing and market positioning.
Overview
1
1
year of professional experience
Work History
Mcdonalds
Closer
Owenton, KY
12.2020 - 02.2021
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
Ark Encounter
Food And Beverage Careers
Williamstown, KY
08.2020 - 02.2021
- Welcomed customers and offered immediate assistance in line with business policies.
- Managed rentals and returns processes for diverse customers.
- Finalized sales by completing payments and required paperwork.
- Maintained clean, organized and professional counter space with continuous upkeep.
- Consulted with customers to uncover unique needs and match to best-fit product or service solutions.
- Informed customers about important policies and conditions on sales.
- Restocked, rotated and visually merchandised products for maximum sales.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Listened to customer needs and desires to identify and recommend optimal products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Mcdonalds
McDonald's Restaurant
Owenton, KY
08.2018 - 12.2018
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Excelled in every store position and regularly backed up front-line staff.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Checked building to confirm maintenance and cleaning met code and regulations.
Education
High School Diploma -
Owen County High School
Owenton, KY05.2020
Skills
- Adaptability and Flexibility
- Stocking and Replenishing
- Serving and Bussing
- Special Orders and Dietary Restrictions
- Customer Service
- Cash Drawer Operations
- Ingredient and Food Preparation
- Stocking and Replenishment
- Multitasking and Organization
- Daily Food Preparation
- Dependable and Cooperative
- Cleaning and Sanitizing
- Cash Handling
Timeline
Mcdonalds
Closer
12.2020 - 02.2021
Ark Encounter
Food And Beverage Careers
08.2020 - 02.2021
Mcdonalds
McDonald's Restaurant
08.2018 - 12.2018
High School Diploma -
Owen County High School