Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Shelby Phillips

McDonough,GA

Summary

Dynamic Office Manager at Dentistry at Camp Creek, adept at streamlining operations and enhancing workflow efficiency. Expert in electronic health records and scheduling coordination, I developed effective training programs that improved team integration. My proactive approach reduced patient wait times and optimized resource management, ensuring a seamless patient experience.

Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.

Overview

20
20
years of professional experience

Work History

Office Manager

Dentistry at Camp Creek
08.2005 - Current
  • Streamlined office operations, enhancing workflow efficiency and reducing patient wait times.
  • Coordinated scheduling for dental appointments, optimizing staff allocation and resource management.
  • Managed patient records using electronic health record (EHR) systems, ensuring data accuracy and compliance.
  • Developed training programs for new staff, improving onboarding processes and team integration.
  • Assisted with patient care and treatment planning.
  • Assisted with billing, insurance claims and collections.
  • Managed approximately 30 incoming calls, emails and faxes per day from patients, vendors etc.
  • Scheduled patient appointments and followup visits.
  • Supervised and trained staff.

Education

High School Diploma -

Carolina High School
Greenville, SC
05-1984

Some College (No Degree) - Business Administration And Management

Clayton State University
Morrow, GA

Skills

  • Office operations management
  • Workflow optimization
  • Scheduling coordination
  • Electronic health records

Timeline

Office Manager

Dentistry at Camp Creek
08.2005 - Current

Some College (No Degree) - Business Administration And Management

Clayton State University

High School Diploma -

Carolina High School
Shelby Phillips