Shelby Platter
Edgewood,TX
Summary
Talented Dental Assistant with six years of experience working with dental staff to treat patients. Skilled at taking dental x-rays, assisting dental hygienists and dentists. Expert at creating and maintaining clean and sterile environments. Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients.
Overview
10
10
years of professional experience
Work History
SAMH
SAHM
11.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
Registered Dental Assistant
Searching For Employment
05.2021 - 11.2021
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Explained treatment procedures and instructed patients on home care guidelines.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
Student
ELITE Dental Assisting School
03.2021 - 05.2021
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
- Kept work areas clean, sanitized and organized to minimize infection risk.
- Prepared dental rooms and materials.
- Performed general chair-side duties to assist with various procedures, including general, endo and oral surgery.
- Sterilized rooms and prepped equipment and instruments for 10+ procedures daily.
- Prepared and arranged instruments, medications and required materials, including cement, composites and impression materials.
Treatment Counselor/ Patient Advocate
Monarch Dental
04.2018 - 03.2020
- Scheduled, rescheduled and handled cancelled appointments for patients.
- Assisted patients in completing all necessary forms and documents.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Greeted over 20 patients per day.
- Booked appointments for patients using Openbook/QSI.
- Supported providers in outpatient medical office through coordinating all administrative operations.
- Answered phone calls and messages for 2-physicians.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Obtained payments from patients and scanned identification and insurance cards.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Coordinated front office duties, including customer service, patient scheduling and billing.
- Adhered to strict HIPAA guidelines at all times to protect patient privacy.
Patient Coordinator
Goodland Dental
09.2015 - 08.2017
- Carried out front office duties utilizing data entry skills in framework of dental database.
- Successfully scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Located, checked in and pulled medical records for patient appointments and incomplete charts.
- Answered phone calls and messages for 3-physicians.
- Improved timely payment of bills by developing flexible payment plans for patients.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Coordinated front office duties, including customer service, patient scheduling and billing.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
Retail Sales Associate
Justice Tween Brands
10.2014 - 04.2015
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Helped customers complete purchases, locate items and join reward programs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Folded and arranged merchandise in attractive displays to drive sales.
Education
High School Diploma -
Wills Point High School
Radiology Technology
Tyler Junior College
Registered Dental Assistant Certificate - Dental Assisting
ELITE Dental Assisting School Current
Skills
- Electronic Charting
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Dental office administration
- Problem-solving
- Time management
- Attention to detail
- Dependable and responsible
- Infection control proficiency
- Equipment sterilization
- Insurance billing
- Dental staff assistance
- Dental treatment Planning
Personal Information
Title: Registered Dental Assistant (RDA)
Education
Forney, TX,Tyler, TX,Wills Point, TX
Software
Dentrix, Dexis, Openbook and QSI
Timeline
SAMH
SAHM
11.2021 - Current
Registered Dental Assistant
Searching For Employment
05.2021 - 11.2021
Student
ELITE Dental Assisting School
03.2021 - 05.2021
Treatment Counselor/ Patient Advocate
Monarch Dental
04.2018 - 03.2020
Patient Coordinator
Goodland Dental
09.2015 - 08.2017
Retail Sales Associate
Justice Tween Brands
10.2014 - 04.2015
Radiology Technology
Tyler Junior College
Registered Dental Assistant Certificate - Dental Assisting
ELITE Dental Assisting School Current
High School Diploma -
Wills Point High School
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