Shelby Raney
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
16
16
years of professional experience
Work History
Teacher
Uplift Education
08.2023 - 07.2024
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Trainer
Riscky's Steakhouse
02.2016 - 05.2021
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Front of House Manager
Uncle Bucks Brewery and Steakhouse
09.2012 - 10.2015
- Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
- Resolved guests complaints while maintaining positive customer environment.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
Hourly Supervisor/Lead Server Trainer
Silver Fox Steakhouse
03.2008 - 11.2014
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Master of Science -
University of Florida
Gainesville, FLBachelor of Arts -
The University of Texas At Arlington
Arlington, TXAssociate of Arts -
Dallas College
Irving, TXSkills
- Time Management - Expert
- Flexible and Adaptable - Expert
- Multitasking - Expert
- ADP - Expert
- ALOHA - Expert
- Toast - Expert
- Clover- Expert
- Liquor, beer, and wine knowledge - Expert
Timeline
Teacher
Uplift Education
08.2023 - 07.2024
Trainer
Riscky's Steakhouse
02.2016 - 05.2021
Front of House Manager
Uncle Bucks Brewery and Steakhouse
09.2012 - 10.2015
Hourly Supervisor/Lead Server Trainer
Silver Fox Steakhouse
03.2008 - 11.2014
Master of Science -
University of Florida
Bachelor of Arts -
The University of Texas At Arlington
Associate of Arts -
Dallas College
Similar Profiles
Tamara PhillipsTamara Phillips
MS Dean/MYP Coordinator at Uplift Education-Uplift Summit InternationalMS Dean/MYP Coordinator at Uplift Education-Uplift Summit International
Vanessa RodriguezVanessa Rodriguez
Educator at Uplift EducationEducator at Uplift Education
Shantera BanksShantera Banks
Sped Teacher Assistant at Uplift EducationSped Teacher Assistant at Uplift Education
Chauncey MayChauncey May
High School Computer Science & Engineering Teacher | ESports Coach | CTE Lead | CTL | Math Instructional Coach at Uplift EducationHigh School Computer Science & Engineering Teacher | ESports Coach | CTE Lead | CTL | Math Instructional Coach at Uplift Education
Jennifer WadeJennifer Wade
Teacher at Goose Creek CISDTeacher at Goose Creek CISD