Shelby Reed

Stay-at-home wife/mother assisted my ex-husband

in his business

• Accelerated problem resolution timeframes by promptly addressing any administrative issues or concerns raised within the office environment
• Ensured compliance with company policies and regulatory requirements through diligent record-keeping practices
• Assisted with initial screening for different positions by setting up interviews, processing new hire paperwork and helping with payroll
• Enhanced Executive Director''s productivity by effectively managing their schedule, appointments, and travel arrangements
• Used advanced software to prepare documents, reports

• Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities
• Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards
• Verified patients information for orderly, up-to-date online systems
• Met office budgets by monitoring and reporting on office expenses
• Created organized filing system to manage client documents
• Supervised staff and delegated tasks to maintain positive, productive administrative operations
• Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes
• Maintained filing Insurance/Medicaid for each client in assisting to the office therapist
• Organized and updated databases, records and other information resources.
• Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives

• I was the assistant to the District Director of the Child Welfare division-Classified
• Answered multi-line phone system, routing calls, delivering messages.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems
• I assisted in background checks using the IMS systems
• Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records
• Proficient in record keeping along with detailed documentation of daily operations
• Maintained all DA reports and hand delivered them to the courthouse in which the case file was being worked
• Liaised between clients and resources and maintained effective lines of communication
• Interviewed families and participated in services that needed to be implemented
• Researched all OKDHS resources that were licensed with the state, for service recommendations
• Conducted interviews for Administrative Aides
• Surpassed team goals by partnering with colleagues to implement best practices and protocols
• Ensured every child had Medical Coverage, Tribal enrollment, SS cards and Birth Certificates
• Monthly procurement reports on all six county state issued vehicles
• Ensured accurate record-keeping with diligent data entry and database management for vital state information
• Maintained positive rapport with all state and local agencies in order to achieve the best possible outcome for the families we served
• Ensured all contingency funding was provided for the foster parents along with extensive documentation reporting
• Proficient in all Microsoft platforms