Summary
Overview
Work History
Education
Skills
References
Timeline
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Shelby Rider

Chesapeake,VA

Summary

Dynamic leader with a proven track record at McDonald's, specializing in productivity enhancement and compliance enforcement. Adept in workflow optimization and conflict resolution, consistently driving operational improvements while fostering team development. Demonstrates leadership and administrative efficiency to ensure company policies and performance standards are exceeded.

Overview

19
19
years of professional experience

Work History

Department Manager AGM

McDonald's
Lemoore, CA
09.2021 - 10.2024
  • Increased productivity by closely monitoring work progress while driving positive changes.
  • Analyzed departmental performance, implementing necessary improvements.
  • Maintained adherence to company guidelines and regulatory standards.
  • Implemented safety regulations to ensure employee security and reduce liability.
  • Resolved customer complaints promptly and professionally.

Childcare Provider

Self Employed
Virginia Beach, VA
08.2008 - 09.2019
  • Facilitated balanced growth.
  • Tracked and reported day-to-day activities.
  • Ensured cleanliness of classroom areas including toys, furniture, and materials.
  • Led creative play activities that enhanced language development, physical activity and problem-solving abilities.

Office Administrator

Equity Management
Virginia Beach, VA
02.2006 - 08.2008
  • Refined and improved workplace processes.
  • Delivered outstanding support to walk-in patrons.
  • Handled day-to-day office operations.

Leasing Agent

Equity Management
Virginia Beach, VA
05.2005 - 02.2006
  • Scheduled move-in dates and confirmed unit readiness.
  • Conducted virtual and in-person tours to showcase property attributes.
  • Evaluated financial documents and background checks to determine eligibility.
  • Maintained accurate records of all tenant leases, payments, and occupancy status.

Education

Associate of Arts - Business Management

Argosy University
01-2016

Skills

  • Leadership in Operations
  • Workflow optimization
  • Training and Development
  • Conflict Resolution Skills
  • Adaptability and flexibility

References

  • References available on request.

Timeline

Department Manager AGM

McDonald's
09.2021 - 10.2024

Childcare Provider

Self Employed
08.2008 - 09.2019

Office Administrator

Equity Management
02.2006 - 08.2008

Leasing Agent

Equity Management
05.2005 - 02.2006

Associate of Arts - Business Management

Argosy University

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