Summary
Overview
Work History
Education
Skills
Timeline
DeliveryDriver

Shelby Riggan

Tucson

Summary

I have done a variety of jobs from call centers, food industry and delivery driving. I believe I will thrive best at a driving job or a server job.


For serving I worked at Cracker Barrel as s server but it was just too far at the time. However I loved it and I was actually good at it. Im good with the customers and building rapport. I try and offer recommendations and upsell delicious items. Always check up to refill the drinks and offer reassurance we haven't forgotten about them. Plus I love working for tips and I feel that makes someone work even harder. Because the harder and better you work the more money you can make.


I love driving and I know my way around town very well. I am always punctual and treat every delivery like it was my own. From Pizza to packages I make sure to do my best.


I think I would be a good fit because I am a hard worker who actually likes working. I cant stand staying at home doing nothing and I am motivated to achieve my goals. I have a open mind that's willing to learn and accept feedback.

Overview

14
14
years of professional experience

Work History

Delivery Driver

Pizza Hut
02.2020 - Current

Deliver pizza, do prep work for the next day. Answer the phones and help customers up front. Clean the store and do dishes.

Delivery Driver

Jimmy John's
09.2019 - 02.2023

Deliver sandwiches while running. Answered phone calls and rang up customers. Cleaned the store and general prep such as bread layout.

Credit Advisor

Dun&Bradstreet
11.2015 - 06.2019

Took inbound calls to help business owners with their business credit scores. We used a number called a Duns number which acted as a social security number for your business. That way if your business goes under your regular credit is fine. Also did up selling for credit builder pacakges.

Team Leader Manager

VXI Global Solutions LLC
08.2014 - 10.2015

Managed a team of 8-10 employees. Did inbound sales for DirecTv with home internet bundles as well. Did performance reviews weekly, held daily meetings. De escalate angry customers and trained new employees.

Key Holder Manager

Gamestop
10.2010 - 05.2014

Opened and closed the store, did inventory. Helped with employee coaching and de escalating upset customers. Rang up customers and answered the phones and did paperwork.

Education

High School Diploma -

Rincon High School
Tucson, AZ
05-2008

Skills

  • I know my way around town very well
  • I have management experience in Retail and call centers
  • Good with dealing with people face to face even when they are upset
  • Quick learner and thrive in fast paced environments, especially with motivators like tips/bonus
  • Route management
  • Safe driving record
  • Order picking and processing
  • GPS operation
  • Commercial driving
  • Shopping orders

Timeline

Delivery Driver

Pizza Hut
02.2020 - Current

Delivery Driver

Jimmy John's
09.2019 - 02.2023

Credit Advisor

Dun&Bradstreet
11.2015 - 06.2019

Team Leader Manager

VXI Global Solutions LLC
08.2014 - 10.2015

Key Holder Manager

Gamestop
10.2010 - 05.2014

High School Diploma -

Rincon High School
Shelby Riggan