Shelby Riniker
Liberty,MO
Summary
Retail Shift Leader with a proven track record at Cracker Barrel Old Country Store, excelling in customer engagement and store operations. Demonstrated ability to step into management roles, enhancing store efficiency and customer satisfaction. Skilled in inventory control and scheduling coordination, significantly improving operational flow and customer loyalty.
Overview
11
11
years of professional experience
Work History
Retail Shift Leader
Cracker Barrell Old Country Store
11.2013 - Current
- Organized and understood goals, sales and requirements of site floor.
- Stepped In as temporary manager for 3 month span of time.
- Handled product zoning, organization and stocking with extreme detail and customer awareness.
- Oversaw essential administrative duties including scheduling shifts, accepting orders, and placing orders
- Traveled to Different Stores to Reset Floor and Stockroom.
- Managed inventory control and ordering processes to maintain adequate stock levels and minimize losses.
- Handled cash register operations accurately, ensuring all transactions were processed correctly.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Provided expert guidance in operational organization, process execution and floor efficiency.
Volunteer
Rock of KC Church
02.2017 - Current
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Helped with Non Profit Organization Run To Stop It by participating in creative meetings, helping with social media and photography.
- Used strong communication skills to convey information to others.
- Supported pastoral staff with administrative tasks.
- Being helping hand to not only Staff members, but also to other volunteers.
- Oversees scheduling of photo and social media teams.
- Production Lead and Tech Support.
Education
High School Diploma -
Smithville High School
Smithville, MO05.2013
Early Childhood Development
Northland Career Center
Platte City, MO05.2013
Skills
- Customer Engagement
- Store operations
- Customer Relations
- Scheduling Coordination
- Customer Service
- Opening and closing duties
- Organization
- POS System Operation
- Honest and Dependable
Timeline
Volunteer
Rock of KC Church
02.2017 - Current
Retail Shift Leader
Cracker Barrell Old Country Store
11.2013 - Current
High School Diploma -
Smithville High School
Early Childhood Development
Northland Career Center
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