Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Founder
Talk About Ty Association
Oklahoma City , OK
04.2023 - Current
Developed and implemented educational initiatives nationwide to address the issue of illicit fentanyl poisoning and enhance overdose prevention.
Established strong connections with the DEA, OK Department of Mental Health and Substance Abuse, and the DOJ OK, enhancing visibility of the brand.
Ensured effective communication by accurately reflecting key messages in PowerPoint slides.
Edited existing material from other speakers to ensure accuracy of information presented.
Developed creative ways to engage audience members while presenting complex topics.
Traveled widely to present keynote speeches at various conferences.
Developed and delivered public speaking presentations to large and small audiences.
Utilized various media outlets to enhance public speaking opportunities including podcasts, print publications, and social media networks.
Created customized presentations tailored to specific audiences and events.
Stay at Home Mom
Self
Oklahoma City, OK
12.2019 - Current
Kept up with housework chores and maintenance.
Created a routine for all people in the household.
Care for anyone who needs assistance
Teach basic life skills & education to the kids.
Office Manager
Salazar Roofing
Panama City Beach, FL
02.2019 - 12.2019
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Provided administrative support to management team including preparing reports and presentations.
Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Responded to customer inquiries via phone or email in a professional manner.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Maintained filing system for records, correspondence and other documents.
Monitored payments due from clients and promptly contacted clients with past due payments.
Phlebotomist
Mercy Oncology
Oklahoma City, OK
10.2016 - 02.2019
Followed all safety protocols when handling hazardous materials.
Assisted in the training of new phlebotomists.
Performed venipuncture and other blood collection procedures according to established standards.
Performed quality control tests on collected specimens.
Maintained a clean, safe, and organized work environment.
Collected specimens from pediatric, adult, geriatric, and special needs patients.
Responded quickly and effectively to emergency situations.
Verified patient information prior to specimen collection.
Educated patients on proper blood draw techniques.
Provided excellent customer service while interacting with patients.
Assisted in the training and mentoring of new phlebotomy staff.
Store Manager
Claire's Boutique
Oklahoma City, OK
11.2011 - 10.2016
Established customer service standards and monitored staff compliance.
Maintained accurate records of employee performance reviews.
Developed strategies to maximize sales and profitability.
Prepared monthly reports on sales figures, expenses, profits.
Monitored inventory levels and placed orders to restock shelves.
Resolved customer complaints in a timely manner.
Recruited, trained and supervised new employees.
Conducted daily store operations, including opening and closing procedures and cash handling.
Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.