Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Shelby Sanchez

Shelby Sanchez

Denver,CO

Summary

Hardworking employee with enthusiastic attitude, great customer service, multitasking, and time management abilities. Devoted to giving every customer a positive happy and memorable experience.

Overview

2
2
years of professional experience

Work History

Optometric Technician & Office Manager

Dr.Richard Winnick
Chery Creek, CO
12.2021 - 09.2023
  • Instructed patients on how to properly use contact lenses or eyeglasses.
  • Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
  • Educated patients about the importance of regular eye exams and preventive care measures.
  • Ensured that all medical equipment was functioning properly before use.
  • Assisted optometrist with more complex procedures, such as glaucoma testing and retinal imaging.
  • Ordered supplies from vendors, ensuring that the practice had adequate stock at all times.
  • Verified prescriptions written by doctors prior to filling orders.
  • Contacted insurance companies to verify coverage information prior to treatment.
  • Checked patient records for accuracy and updated them when necessary.
  • Scheduled appointments for patients according to their needs and preferences.
  • Conducted tonometry or tonography tests to measure intraocular pressure.
  • Administered diagnostic tests such as ophthalmoscopy, tonometry, and pachymetry.
  • Provided administrative support such as scheduling follow-up visits or sending reminder notices for upcoming appointments.
  • Posted refractor receipts, entered data into spreadsheets and alphabetized folders and invoices.
  • Answered phone calls from customers inquiring about services offered by the practice.
  • Greeted customers upon arrival in a professional manner while providing excellent customer service.
  • Communicated with patients to obtain and document medical histories.
  • Helped fit contact lenses on customers per doctor's instructions.
  • Maintained a clean work environment by sterilizing instruments after each use.
  • Conducted vision screenings using automated refraction technology.

Education

CONTACT LENSES SALES

JOHNSON & JOHNSON VISION
ACUVUE
01-2023

Skills

  • Patient Testing
  • Insurance Billing such as Eye Med, VSP, Superior,Spectera, United Health
  • Appointment Scheduling using TAB Appointments
  • Contact Lens sales and placing orders for Patients or trials from Acuvue, Alcon, BauschLomb, Cooper Vision ,Marlo & RGP lenses
  • Communicate effectively in both English and Spanish, written and verbal
  • Strong Organizational and Multitasking abilities
  • Communication skills and able to receive criticism well
  • Excellent phone etiquette

Languages

Spanish
Native/ Bilingual

Timeline

Optometric Technician & Office Manager

Dr.Richard Winnick
12.2021 - 09.2023

CONTACT LENSES SALES

JOHNSON & JOHNSON VISION
Shelby Sanchez