Hardworking employee with enthusiastic attitude, great customer service, multitasking, and time management abilities. Devoted to giving every customer a positive happy and memorable experience.
Overview
2
2
years of professional experience
Work History
Optometric Technician & Office Manager
Dr.Richard Winnick
Chery Creek, CO
12.2021 - 09.2023
Instructed patients on how to properly use contact lenses or eyeglasses.
Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
Educated patients about the importance of regular eye exams and preventive care measures.
Ensured that all medical equipment was functioning properly before use.
Assisted optometrist with more complex procedures, such as glaucoma testing and retinal imaging.
Ordered supplies from vendors, ensuring that the practice had adequate stock at all times.
Verified prescriptions written by doctors prior to filling orders.
Contacted insurance companies to verify coverage information prior to treatment.
Checked patient records for accuracy and updated them when necessary.
Scheduled appointments for patients according to their needs and preferences.
Conducted tonometry or tonography tests to measure intraocular pressure.
Administered diagnostic tests such as ophthalmoscopy, tonometry, and pachymetry.
Provided administrative support such as scheduling follow-up visits or sending reminder notices for upcoming appointments.
Posted refractor receipts, entered data into spreadsheets and alphabetized folders and invoices.
Answered phone calls from customers inquiring about services offered by the practice.
Greeted customers upon arrival in a professional manner while providing excellent customer service.
Communicated with patients to obtain and document medical histories.
Helped fit contact lenses on customers per doctor's instructions.
Maintained a clean work environment by sterilizing instruments after each use.
Conducted vision screenings using automated refraction technology.
Education
CONTACT LENSES SALES
JOHNSON & JOHNSON VISION
ACUVUE
01-2023
Skills
Patient Testing
Insurance Billing such as Eye Med, VSP, Superior,Spectera, United Health
Appointment Scheduling using TAB Appointments
Contact Lens sales and placing orders for Patients or trials from Acuvue, Alcon, BauschLomb, Cooper Vision ,Marlo & RGP lenses
Communicate effectively in both English and Spanish, written and verbal
Strong Organizational and Multitasking abilities
Communication skills and able to receive criticism well