Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelby Sanford

Middletown

Summary

Dynamic and results-oriented professional with extensive experience at Stop & Shop, excelling in customer service and problem-solving. Demonstrated ability to enhance customer satisfaction and loyalty, achieving demanding productivity goals. Known for a friendly, positive attitude and excellent communication, adept at multitasking and collaboration. Proven track record of improving accuracy and supporting team success.

Overview

2
2
years of professional experience

Work History

Front End Head CSDH

Stop & Shop
11.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.

Online PickUp Lead

Stop & Shop
06.2023 - 11.2024


  • Assured order accuracy through double-checking contents before sending out orders.
  • Enhanced customer satisfaction by accurately selecting and packing online orders in a timely manner.
  • Improved inventory accuracy with investing out of stock items.
  • Supported coworkers during peak times, assisting in areas outside of primary role as needed for overall success.
  • Boosted customer loyalty by providing exceptional service throughout the entire online shopping experience.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.

Education

Middletown High School
Middletown, CT
06.2016

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Dependable and responsible
  • Multitasking
  • Excellent communication

Timeline

Front End Head CSDH

Stop & Shop
11.2024 - Current

Online PickUp Lead

Stop & Shop
06.2023 - 11.2024

Middletown High School

Similar Profiles

CREATE PROFILE
Shelby Sanford