Shelby Seifert
Upper Sandusky,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Brings fresh perspective and strong commitment to quality and success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Deposit Clerk
The First Citizens National Bank
08.2023 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to their accounts.
- Ensured timely completion of assigned tasks during peak periods by effectively prioritizing work and managing time efficiently.
- Expedited customer requests for research or problem resolution related to deposit transactions while adhering to strict turnaround times set forth by management.
- Maintained friendly and professional customer interactions.
- Assisted customers with banking needs and inquiries.
- Educated customers on online banking and mobile banking applications.
- Executed wire transfers, stop payments and account transfers.
- Handled various accounting transactions.
- Referred customers to other banking departments for specialized services.
- Calculated fees due, interest and change for customer transactions.
Bank Teller
Community First Bank NA
06.2022 - 07.2023
- Educated customers on use of banking website and mobile apps.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Assisted customers with compromised debit cards and issued new credentials.
- Provided customer records, account statements and copies of checks.
- Logged cashier's checks and other transactions to maintain accurate account records.
- Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Ordered checks for customers
- Stocked supplies for customers and personal teller station.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Assistant High School Volleyball Coach
Findlay High School
07.2020 - 10.2022
- Prepared athletes for special competitions and tournaments.
- Implemented exercise programs and training strategies to advance individual and team performance.
- Evaluated individual knowledge, skills and strengths and assigned team positions to maximize talent areas.
- Managed to set new records with the team.
- Provided guidance and mentorship to volleyball athletes to help reach full potential.
- Collaborated with fellow coaches to share best practices, leading to overall program improvement.
- Established a supportive environment that encouraged growth, accountability, sportsmanship among players.
- Created positive and encouraging environment to motivate athletes to give best efforts.
Server/Bartender
Fin's Seafood & Grille
12.2019 - 06.2022
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Increased sales significantly by upselling higher-end products to customers.
- Used slow periods to restock supplies, ice, trays and help other employees run food & drinks to their tables.
- Cultivated great relationships with regular customers.
- Worked as a team nearly 99% of the time.
Bank Teller
Huntington National Bank
11.2020 - 06.2021
- Educated customers on use of banking website and mobile apps.
- Assisted customers with compromised debit cards and issued new credentials.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Provided customer records, account statements and copies of checks.
- Logged cashier's checks and other transactions.
- Removed mutilated currency from circulation.
- Counted and packaged currency and coins.
- Sold and cross-sold bank products to new and existing customers.
- Placed orders for customer checks and verified starting numbers.
- Processed customer transactions promptly, minimizing wait times.
- Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
- Educated customers on banking products, enabling them to make informed decisions about their finances.
Server/Bartender
Don Tomasso's Kitchen
02.2019 - 02.2020
- Catered to large parties during the holiday time & special occasions.
- Insisted that food and drinks be delivered to customers in a timely manner.
- Promoted that customers receive excellence service to ensure that they return - due to the fact that the restaurant first opened in February 2019.
- Helped kitchen workers with getting food prepared and sent out to dining room.
- Emphasized on team work.
Assistant High School Volleyball Coach
Wynford High School
06.2019 - 10.2019
- Prepared athletes for special competitions and tournaments.
- Worked individually with players when struggling to enhance confidence and strengthen court skills.
- Coordinated with parents, boosters and other resources to meet team needs involving equipment and travel arrangements.
- Established goals and monitored individual and team progress.
- Increased player strength, agility and game skills through successful practices.
Server/Bartender
Cheddar's Scratch Kitchen
10.2017 - 10.2019
- Worked in a fast pace environment at a very high traffic chain restaurant.
- Turned tables quickly while also ensuring customers had a great experience.
- Ran food and drinks for other employees to ensure that the restaurant kept a good reputation.
- Cultivated long-lasting relationships with regular customers.
- Inspected dishes and utensils for cleanliness.
- Received employee of the month after five months of employment.
Assembly Line Worker
Custom Glass Solutions
05.2015 - 07.2017
- Worked as summer help during time off in college.
- Assembled a variety of windshields to be put into specific models of cars.
- Was moved to different departments within the plant due to quickly learning the job.
- Attention to detail was top priority.
Retail Sales Associate
The Buckle
02.2017 - 05.2017
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Greeted customers and helped with product questions, selections and purchases.
- Addressed customer concerns.
- Maintained clean sales floor and straightened and faced merchandise.
- Informed customers of current store promotions to encourage additional sales purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Cosmetics Associate
Macy's
10.2016 - 01.2017
- Maintained store organization, visual display and store sets.
- Offered make-up tips and popular tutorials in alignment with latest trends.
- Delivered product demonstrations and sample applications.
- Participated in and completed product knowledge training.
- Managed transactions at cash register with accuracy.
- Answered customer questions about products and services, helped locate merchandise.
- Prioritized helping customers over completing other routine tasks in store.
Education
Bachelor of Science - Health And Wellness
Tiffin University
Tiffin, OH05.2018
High School Diploma -
Carey High School
Carey05.2014
Skills
- Communication
- Multitasking
- Time Management
- Accuracy and Precision
- Sales
- Pleasant and Personable
- Teamwork and Collaboration
- Adaptable
- Willing to Improve
- Honest and Dependable
- Problem-solving Abilities
Certification
- Certified in CPR through American Health Academy
Timeline
Deposit Clerk
The First Citizens National Bank
08.2023 - Current
Bank Teller
Community First Bank NA
06.2022 - 07.2023
Bank Teller
Huntington National Bank
11.2020 - 06.2021
Assistant High School Volleyball Coach
Findlay High School
07.2020 - 10.2022
Server/Bartender
Fin's Seafood & Grille
12.2019 - 06.2022
Assistant High School Volleyball Coach
Wynford High School
06.2019 - 10.2019
Server/Bartender
Don Tomasso's Kitchen
02.2019 - 02.2020
Server/Bartender
Cheddar's Scratch Kitchen
10.2017 - 10.2019
Retail Sales Associate
The Buckle
02.2017 - 05.2017
Cosmetics Associate
Macy's
10.2016 - 01.2017
Assembly Line Worker
Custom Glass Solutions
05.2015 - 07.2017
Bachelor of Science - Health And Wellness
Tiffin University
High School Diploma -
Carey High School
- Certified in CPR through American Health Academy
Similar Profiles
TONI SHIRLEYTONI SHIRLEY
BRANCH EXECUTIVE at BONVENU BANK (FORMERLY CITIZENS NATIONAL BANK)BRANCH EXECUTIVE at BONVENU BANK (FORMERLY CITIZENS NATIONAL BANK)
Lesa ShultsLesa Shults
Branch Manager at First Citizens National BankBranch Manager at First Citizens National Bank
Emily RobinsonEmily Robinson
Personal Banker at Citizens National BankPersonal Banker at Citizens National Bank