Shelby Sheffield
Bourg,LA
Summary
Reliable Administrative Secretary with experience managing front desk operations and offering general office support. Detail-oriented specialist with background coordinating scheduling and record-keeping. Efficient typing and transcription skills.
Overview
4
4
years of professional experience
Work History
Administrative Secretary
Houma Fire Department
02.2022 - Current
- Enhanced office efficiency by organizing and maintaining filing systems, managing correspondence, and scheduling appointments.
- Managed budgetary responsibilities with accuracy, tracking expenditures and submitting expense reports for approval.
- Maintained accurate records of employee attendance, vacation days, sick leave, and overtime to facilitate payroll processing.
- Conducted research on behalf of executive staff members as required to support informed decision-making processes within the organization.
- Responded to inquiries from callers seeking information.
- Created and updated records and files to maintain document compliance.
- Managed filing system, entered data and completed other clerical tasks.
Lead Teacher, Two-Year-Olds Classroom
The Learning Ladder Child Development Center
10.2020 - 02.2022
- Enhanced children''s cognitive development by implementing age-appropriate and stimulating activities.
- Increased parent involvement in the learning process through regular communication and updates on their child''s progress.
- Developed customized lesson plans tailored to the needs of individual students, resulting in improved academic performance.
- Mentored new teachers, providing guidance and support during their transition into the role of lead teacher in a two-year-old classroom setting.
Loan Officer
Gulfco Loans
12.2019 - 09.2020
- Improved loan processing efficiency by streamlining application procedures and documentation requirements.
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Managed a diverse portfolio of loans while maintaining strong relationships with borrowers and referral partners.
- Conducted thorough credit analysis to minimize risk exposure for the financial institution.
Education
High School Diploma -
South Terrebonne High School
Bourg, LA05.2019
Skills
- Report Preparation
- Spreadsheet Development
- Billing and Invoicing
- Administrative Support
- Verbal Communication
- File Organization
- Supply Management
- Office Equipment Operation
- Inventory Management
- Payroll Administration
- Records Management
Timeline
Administrative Secretary
Houma Fire Department
02.2022 - Current
Lead Teacher, Two-Year-Olds Classroom
The Learning Ladder Child Development Center
10.2020 - 02.2022
Loan Officer
Gulfco Loans
12.2019 - 09.2020
High School Diploma -
South Terrebonne High School
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